On 10/28/03 01:43 PM, "David Morganstein" <[EMAIL PROTECTED]> wrote:

> Diane, trashing this file did not solve the problem.  Turning off display of
> HTML did...however, I'd like to display HTML.  Any other suggestions?  At
> least I know what is causing the crash!

Sometimes it's just a corrupt message and it's usually spam. You seem to
indicate that it's for all html messages though.

Create a new User in System Preferences. Now launch Entourage and set up one
account for testing. Email an html message and download into this test
account. Does it work there?

This will identify if the problem is in your User's folder.

Having this test setup on a clean user is a good way to test for problems.

When you ran Repair Permissions did you run from CD or your hard drive?
-- 
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>


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