I think you should try to launch the applications after renaming all
your fonts folder.
There is one under your username\library\font and there is another under
the hard drive\library\fonts and if you have OS 9 then there is one in
the OS 9 system folder
Rename all of the above and then try to restart the mac then launch the
apps, if they work that means you have some duplicate or corrupt fonts
that's causing the applications to quit.
If that does not work, check in the office folder under
Micrsoftoffice2004 then look into the startup folder and if there is
anything in it then remove it and then try the apps...
 

Carlington Spence
Microsoft Office for Mac Support Professional
Microsoft PSS :: Webhelp Montreal
mailto:[EMAIL PROTECTED]

-----Original Message-----
From: Marsha L. Hillson Gerace
[mailto:[EMAIL PROTECTED] 
Sent: May 20, 2004 4:24 PM
To: Entourage:mac Talk
Subject: Re: Office will not open

I just finished removal and reinstall and no luck; nothing will open
except
Entourage; Word, Excel & PowerPoint all have the same message as below.
This is from the More Info button on Word:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-05-20 15:21:02 -0500
Application Name: Microsoft Word
Application Version: 11.0.0.040408
Module Name: ATS
Module Version: unknown
Module Offset: 0x0002aac0
Extra app info: Reg=English Loc=0x0409
                   
Marsha L. Hillson Gerace
mailto:[EMAIL PROTECTED]
Entourage 10.1.4 (030702) & MacOS 10.3.3; 768MB RAM
Entourage 11.0.0 (040405)


Thus spake David Cortright [EMAIL PROTECTED], circa 05/15/2004 9:07
PM:

>> I just ran the installer for Office 2004 and I cannot get any program
to
>> open; I get this error message:
>> 
>> Microsoft(r) Excel (Program) has encountered a problem and needs to
close.  We
>> are sorry for the inconvenience.
> 
> Try using the official Remove tool to remove both Office X and Office
2004,
> then reinstall 2004.


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