I think you should try to launch the applications after renaming all your fonts folder. There is one under your username\library\font and there is another under the hard drive\library\fonts and if you have OS 9 then there is one in the OS 9 system folder Rename all of the above and then try to restart the mac then launch the apps, if they work that means you have some duplicate or corrupt fonts that's causing the applications to quit. If that does not work, check in the office folder under Micrsoftoffice2004 then look into the startup folder and if there is anything in it then remove it and then try the apps...
Carlington Spence Microsoft Office for Mac Support Professional Microsoft PSS :: Webhelp Montreal mailto:[EMAIL PROTECTED] -----Original Message----- From: Marsha L. Hillson Gerace [mailto:[EMAIL PROTECTED] Sent: May 20, 2004 4:24 PM To: Entourage:mac Talk Subject: Re: Office will not open I just finished removal and reinstall and no luck; nothing will open except Entourage; Word, Excel & PowerPoint all have the same message as below. This is from the More Info button on Word: Microsoft Error Reporting log version: 1.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2004-05-20 15:21:02 -0500 Application Name: Microsoft Word Application Version: 11.0.0.040408 Module Name: ATS Module Version: unknown Module Offset: 0x0002aac0 Extra app info: Reg=English Loc=0x0409 Marsha L. Hillson Gerace mailto:[EMAIL PROTECTED] Entourage 10.1.4 (030702) & MacOS 10.3.3; 768MB RAM Entourage 11.0.0 (040405) Thus spake David Cortright [EMAIL PROTECTED], circa 05/15/2004 9:07 PM: >> I just ran the installer for Office 2004 and I cannot get any program to >> open; I get this error message: >> >> Microsoft(r) Excel (Program) has encountered a problem and needs to close. We >> are sorry for the inconvenience. > > Try using the official Remove tool to remove both Office X and Office 2004, > then reinstall 2004. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
