One problem I have in Entourage 2004 is that I keep getting an error message: Message Deleted. I think its simply because Entourage moves email to certain folders quickly - but whatever the reason, its annoying that it comes up every 30 minutes. I wish Entourage had some way to say: "Don't show me this message again".
On 6/12/04 12:28 PM, "Allen Watson" <[EMAIL PROTECTED]> wrote: > On or near 6/9/04 5:10 PM, Julian Vrieslander at [EMAIL PROTECTED] > observed: > >> I check the Earthlink account by clicking on the folder icon that represents >> my online messages. I then read messages and leave them on the server, if I >> plan to download them at home. I delete spams and messages that do not need >> to be stored. >> >> This scheme works fine almost all the time. It gives my POP account some of >> the functionality of an IMAP account. But sometimes (and only since >> upgrading to E'rage 2004), I get the following alert when I try to open a >> new message: >> >> Error: Already deleted. >> Explanation: The message cannot be displayed because there was an error >> receiving the message. >> Error: -16999 >> >> Note that I do not use a preview pane. I doubleclick an item in the message >> list to open a message window. That's when the alert appears. When I close >> the alert, there is a message window with header info, but nothing in the >> content area. If I close the message window, and check the account again, >> the same message downloads and displays correctly. At least, I hope that is >> what is happening. >> >> The error list at <http://entourage.mvps.org/error/page.html> shows an error >> 16999, but not -16999. > > 16999 means an unexpected server error; I suspect what you are seeing is a > variant of that, despite the minus sign. In other words, something didn't go > right on the server. The fact that you retry and download correctly > indicates that all is now well. It's a transient error of some kind. I doubt > there is anything wrong with Entourage, and doubt there is anything you can > do to eliminate this problem. Perhaps 2004 is a bit more sensitive to the > error condition than X was, or the timing has somehow changed. Try reporting > it to your Earthlink support people and see what they say. Or, run a trace > with TCPflow (if you know how), and post that here; maybe someone who knows > the guts of TCP can figure out exactly what's happening. > > But, frankly, if it were me, since retrying works, I would just live with > it. Too much bother to try to track it down. > -- Alex Kac President and Founder Web Information Solutions, Inc. http://www.PocketInformant.com http://www.MindFortress.com Innovation In Business and Personal Information Management "The optimist proclaims that we live in the best of all possible worlds; and the pessimist fears this is true." -- James Clabell -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
