> Re: Entourage 2004 causing problems with Adobe CS apps? Just wanted to share our experience with this problem. We've seen this happen on several computers throughout the company. Specifically, if Entourage 2004 is running, various modifier keys in Illustrator CS cease to function. Quitting Entourage clears the problem; relaunching it brings the problem back.
But it gets weirder: We've demonstrated that the problem only occurs if you enter your e-mail password into Entourage manually (as opposed to letting the Keychain enter it for you). I tested this repeatedly, always with the same result: if I launch Entourage with "remember my password in the Keychain" set, the Illustrator CS modifier keys are fine. If, instead, I launch Entourage and enter my e-mail password myself, the modifier keys in Illustrator no longer work. It's almost as if the Entourage login window is what triggers the problem. As long as that login dialog isn't displayed, we don't see the bug. (Supporting evidence: if I set Entourage to ask for my password on launch, but then hit Cancel instead of entering a password, the modifier keys will not work in Illustrator CS. Just the act of allowing Entourage to display it's login dialog seems to be enough.) A side note, likely related: I frequently use Apple's "Remote Desktop" to control and administrate certain computers on our network. I've noticed that, if Entourage 2004 is running, NONE of my keyboard modifier keys work while I'm remotely controlling a computer. I can't even type a capital letter, since the shift key doesn't work. Quitting Entourage clears the problem. Finally, we've also seen this problem occur in FileMaker Pro. We have a particular database which includes a "hidden" mode - click on a particular button while holding down SHIFT-CTRL-OPT and you are taken to a special layout. This works if Entourage is not running, doesn't work if it is. Anyone got any quick fixes for this bug? It seems to be very widespread, affecting a wide variety of apps. dan -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
