IMAP Error Message?

[M. Sean Schmidt]

Title: IMAP Error Message?

I am having a MAJOR issue with my upgrade to Entourage 2004.  My IMAP email on my business’s Domino Server worked perfectly in Entourage X but will not work in Entourage 2004.  I have a FastMail IMAP account that works just fine in 2004.  When I go to retrieve mail I’m getting an error -17495 (the IMAP service response was missing) when trying to connect to the IMAP server for my business IMAP E-mail in Entourage 2004. The same exact IMAP account settings when I switch over to Entourage X work fine.  

After several weeks with MS Customer Service I was told:

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Cause: Program error thought to be caused by Entourage not expecting message action flags when the server sends them;

Resolution: None yet available.

Related Knowledge Base Articles:

This article is related to a similar problem that was fixed in Entourage 2001 by the publication of Service Release 1.

ENT2001: Entourage Issues Fixed in Service Release 1 (295094)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;295094

Unfortunately for us, the link concerning the specific problem with IMAP servers in 2001 (276478) is invalid, and cannot be viewed.

ENT2001: Error When You Receive Messages on IMAP Servers (276478).
(This link is unreachable)

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I may have to switch back to Office x because of my NEED to use IMAP for several business reasons.  Can anyone offer ANY advice or guidance???


Thanks,
Sean


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M. Sean Schmidt
[EMAIL PROTECTED]