On Aug 16, 2004, at 8:44 PM, John C. Welch wrote:
Five minutes of checking saves a lot of frustration due to incorrect
assumptions. Almost like all the people who insisted that MS promised the
FULL Outlook featureset with E'rage 2004, yet an examination of the actual
announcement shows nothing of the sort.
I'm not at liberty to disclose the name of the company here, but I have it on good authority that the gentleman responsible for the Macs at a *very* large media group was promised just that by someone fairly senior at MS about two years ago - this was after he expressed his disappointment with the Exchange connectivity in E'rage v.X, how having to rely on Outlook 2001 was holding up their migration to OS X and that he would consider moving off of Exchange if significant improvements weren't made in the mid-term.
I've seen a copy of the email that he sent out to IT managers at their sites earlier this year when it became apparent that E'rage 2004 didn't deliver on that promise - the words 'bait' and 'switch' were definitely in there as were some more colorful language. Maybe he was a fool for taking a forward-looking statement at face value and who knows if that statement was offered in good faith or not - the fact remains that E'rage 2004 does not completely meet the needs for many sites who run Exchange and MS seems awfully coy about addressing this issue. A small corrective, perhaps, to your earlier statement re. the corporate (Mac) customer getting priority over the consumer.
Cheers, Lars
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