On 5/1/05 6:09 PM, "Raul Gutierrez" <[EMAIL PROTECTED]> wrote:
> On 5/1/05 8:29 PM, "David Morganstein" <[EMAIL PROTECTED]> wrote: > >> My daughter is suddenly having Word 2004 crash on her every time she tries >> to open it. It does not crash if she switches to another user, so we know >> the problem is in her user space somewhere. She's fixed permissions, >> checked prefs files with Preferential Treatment, and trashed all pref files >> that say Word in them. > > Try deleting the "Normal" file in the Office folder. I had this same > problem and this worked for me. In 2004 it's not in the Office/Templates folder, it's in the MUD folder. If you've ever customized Normal, don't delete it, just rename it, and Word will make a new one. You can transfer macros etc. from the old one to the new one via Organizer. -- Paul Berkowitz MVP MacOffice Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
