> I'm perplexed. Just what are these users doing to cause them to "lose" > their mail folder? Obviously they're moving or trashing it but why? What > makes them move or trash it? Are they thinking I don't remember creating > that so it must be something I don't need? Or because they don't recognize > it, do they assume a virus created it or it's some sort of spyware?
Have you ever watched a person work that is pretty green to computers :-) I would say it is accidental, what you and I consider trivial, like moving files around, can at times be hard for users, they just don't get the click and drag. Or, they select a bunch of stuff and are too aggressive. The rest of the time, I would say the user does not know what it is, some have a inclination to be extra tidy, so it gets moved, they forget, stuff breaks. -- ------------------------------------------------------------- Scott Haneda Tel: 415.898.2602 <http://www.newgeo.com> Novato, CA U.S.A. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
