I travel a fair amount and find that I either have to have a separate
account set up for use on the road, or else I need to change the
settings for outgoing mail server.
An example: when I am at home, connected via Earthlink.net, my
outgoing mail setting is smtp.earthlink.net, with no authentication
needed (I'm a logged-in Earthlink user). However, if I am connected at
a hotel via their wireless network, I'm not logged in to Earthlink. If
I try to send mail to smtp.earthlink.net, it will be rejected because
I'm not a logged-in user, and I am connecting ("relaying") from
another server.
To send mail under those circumstances, I need to change the outgoing
settings to "Requires authentication", and check the box that says
something like "Use same username and password as for receiving mail".
I can either switch these setting back and forth as needed, or I can
set up two accounts, one set for home use, one for on the road.
On 5/16/06, Barbara Hodge <[EMAIL PROTECTED]> wrote:
If I understand the problem correctly, he needs to set up an smtp account
(at smtp.com - 9.99/month) - very easy. Then he goes into his account
settings and changes outgoing to "smtp.com" and clicks on "options" to make
"smtp authentication" valid (or similar) - the smtp web site explains all of
this really well - takes 10 mins to get up and running.
Common problem when operating remotely that you cannot send, but can
receive. It took me ages to work out.
Barbara
> From: Jan Martel <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[email protected]>
> Date: Tue, 16 May 2006 17:28:54 -0700
> To: Entourage mac Talk <[email protected]>
> Conversation: Sending mail problems
> Subject: Re: Sending mail problems
>
> On 5/16/06 8:17 AM, "Stephen Duxbury - Prestset" wrote:
>
>> My brother travels around around the world quite a bit with his G4 laptop -
>> running 10.3.9 and Entourage 2004 (don't think I have put latest update on
>> yet). He is in Toronto at the moment on a cable connection and he can
>> receive email no problem but cant send. Error 17897 saying Entourage doesn't
>> support any of the authentication methods. For him to send email he has to
>> have his own settings in 'SMTP sending options' - any ideas please what's
>> causing the problem?
>>
> I often find that just unchecking "SMTP server requires authentication" in
> the advanced sending options for the account works to get email sent from a
> hotel. I know that other people have suggested not using Port 25 (I can't do
> that because my ISP won't let me) as another way around this problem.
>
> --
> Jan Martel in Davis, CA
> G4PB 15" Al; System 10.4.2
>
>
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