Reply to an email doesn't work

[Louise Stewart]

Title: Reply to an email doesn't work

There’s a person I get frequent emails from and when I hit “reply” to reply to him, the only thing that shows up is his last name. Say for instance, his name is Don Jones and his email is [EMAIL PROTECTED] But when I click to reply the only thing that comes up for his address is Jones. So of course, the email is returned as non-deliverable. I’ve asked him if there’s something he can do on his end to fix this and he doesn’t know. I also don’t know if it’s my problem. When his emails are immediately returned with no domain name, I have to enter his address from my address book and then send. That works fine. But it’s such a hassle. I try to remember now that this has happened so much to simply enter his address from the address book and forget about sending a reply from his email.

Can I fix this and if so, how?

Louise