On 1/18/07 9:26 PM, "Neil_ Pollack" <[EMAIL PROTECTED]> wrote:
> After I took out all the prefs, I came back and saw this, so I went ahead and > put > "com.apple.finder.plist" back in the pref folder. So, after I had all of my > other prefs in > a folder on my desktop, I logged out and back in and had the same problem. > Of course, I took that Finder pref out next and logged out again. Now, all of > the prefs > have been removed, but I still have the problem. That means we can rule out > the > preference folder as the source of the problem. What do we try next? A search of the Microsoft KB, found this little tidbit: And then the Remove Office application displays the message, "Remove Office has successfully removed the Office components you specified," which is not true. To remove Office v. X, you must delete the Microsoft Office X folder from your hard disk, or log on as a user without administrator privileges and then run the Remove Office application. Microsoft Office 2004 for Mac Remove Office Read Me <http://support.microsoft.com/kb/871017/en-us> So going back to your assumption that running "Remove Office" was successful, I think you need to revisit the removal process again. See these links for removing Office: Remove Office did not delete any files OFFX: Test Drive Is Not Removed After You Install Full Retail Product <http://support.microsoft.com/kb/815135/en-us> "Note If you start the Remove Office tool and then quit it before any files are removed, you receive the following message: Nothing was removed." How to use the Remove Office program to uninstall Office v.X for Mac Test Drive <http://support.microsoft.com/kb/915171/en-us> How to remove Office v. X for Mac and Office 2004 for Mac Standard Edition from your computer.<http://www.tvguide.com/tvshows/csi-crime-scene/100100> At the bottom on the page is Removing Office v. X Manually. This way you can be sure all Text Drive features are removed. After all this if you are still having problems, do an "Archive and Install" of the OS. "Archive and Install" moves existing system files to a folder named Previous System and then installs Mac OS X again. -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> The Entourage Blog lists the EHP as one of the top five Microsoft Entourage resources. <http://blogs.msdn.com/entourage/> Just be sure to check Preserve Users and Network Settings when you select Archive & Install. Mac OS X: About the Archive and Install feature <http://docs.info.apple.com/article.html?artnum=107120> Archive and Install of the OS <http://www.entourage.mvps.org/glossary/archive_install.html> General advice on performing an Archive and Install <http://www.thexlab.com/faqs/archiveinstall.html> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> The Entourage Blog lists the EHP as one of the top five Microsoft Entourage resources. <http://blogs.msdn.com/entourage/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
