OK, but it was the test drive of version 2004 that I removed.
Version X is the one that I own use. The instructions sound like
they are for people trying to remove X. Are you saying that I should
remove v. X too?
The good news is that Mail works for me now. The problem there
turned out to be caused by corruption in my Launch Service database.
That also fixed an old problem I had that made text entry into all
the Apple apps very tedious. It's funny that the broken reply
function in Mail was related to that text issue but not related to my
broken reply function in Entourage.
On Jan 19, 2007, at 3:45 PM, Diane Ross wrote:
A search of the Microsoft KB, found this little tidbit:
And then the Remove Office application displays the message,
"Remove Office
has successfully removed the Office components you specified,"
which is not
true. To remove Office v. X, you must delete the Microsoft Office X
folder
from your hard disk, or log on as a user without administrator
privileges
and then run the Remove Office application.
Microsoft Office 2004 for Mac Remove Office Read Me
<http://support.microsoft.com/kb/871017/en-us>
So going back to your assumption that running "Remove Office" was
successful, I think you need to revisit the removal process again.
See these links for removing Office:
Remove Office did not delete any files
OFFX: Test Drive Is Not Removed After You Install Full Retail Product
<http://support.microsoft.com/kb/815135/en-us>
"Note If you start the Remove Office tool and then quit it before
any files
are removed, you receive the following message:
Nothing was removed."
How to use the Remove Office program to uninstall Office v.X for
Mac Test
Drive <http://support.microsoft.com/kb/915171/en-us>
How to remove Office v. X for Mac and Office 2004 for Mac Standard
Edition
from your computer.<http://www.tvguide.com/tvshows/csi-crime-scene/
100100>
At the bottom on the page is Removing Office v. X Manually. This
way you can
be sure all Text Drive features are removed.
After all this if you are still having problems, do an "Archive and
Install"
of the OS. "Archive and Install" moves existing system files to a
folder
named Previous System and then installs Mac OS X again.
