On 1/19/07 8:35 PM, "Neil" <[EMAIL PROTECTED]> wrote: > OK, but it was the test drive of version 2004 that I removed. Version X is > the one that I own use. The instructions sound like they are for people > trying to remove X. Are you saying that I should remove v. X too?
I would remove everything and install Office X on a clean slate. > > The good news is that Mail works for me now. The problem there turned out to > be caused by corruption in my Launch Service database. That also fixed an old > problem I had that made text entry into all the Apple apps very tedious. It's > funny that the broken reply function in Mail was related to that text issue > but not related to my broken reply function in Entourage. Rather than chase problems, I would also do an "Archive and Install" of the OS. I would use combo updater to update also. "Archive and Install" moves existing system files to a folder named Previous System and then installs Mac OS X again. Just be sure to check Preserve Users and Network Settings when you select Archive & Install. Mac OS X: About the Archive and Install feature <http://docs.info.apple.com/article.html?artnum=107120> Archive and Install of the OS <http://www.entourage.mvps.org/glossary/archive_install.html> General advice on performing an Archive and Install <http://www.thexlab.com/faqs/archiveinstall.html> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> The Entourage Blog lists the EHP as one of the top five Microsoft Entourage resources. <http://blogs.msdn.com/entourage/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
