On Jun 21, 2007, at 2:37 AM, Ronald Cross wrote:
Hi all, immediately after I updated to Mac OS X 10.4.10, Entourage
2004 will not launch. When I try to start it I get the following
report from the console log (see below). Does anyone knows what's
going on? This message is pretty consistent and I can reproduce it
several times.
I have reapply the os x update, I have repaired permission, I have
gone back and installed Entourage X from Cd and ironically I can
launch Entourage X. My Entourage X version that is currently
installed is 10.1.0 which is the version that came with my cd.
Even though I can get Entourage X to launch, I am not able to apply
the Entourage X update 10.1.9, let along get back to Entourage
2004. All attempts to get any further updates and to move forward
to Entourage 2004 had been futile and just produce a similar error.
Any help would be greatly appreciated.
with warm regards
RLC
Hi Ronald,
I'd be willing to bet that you used Software Update to install the
upgrade. I have had several Apple engineers tell me that they always
download the combo updater to their desktop and install from there.
Reapply the update again, but this time use the combo updater. It's
always my first line of defence when updating my OS.
Here is a link for your convenience:
http://www.apple.com/downloads/macosx/apple/macosx_updates/
macosx10410comboupdateppc.html
Cheers,
John
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