Back in business. I reapplied the quicktime update and everything is
back to normal.
Again, thanks for all who helped out.
What do you know, Apple was actually responsible for this one.
Cheers,
RLC
On Jun 21, 2007, at 3:10 PM, Ronald Cross wrote:
Thanks every for jumping in to help.
Here is the update on Entourage:
I pull out my QuickTime Directories from /Library/QuickTime/ and /
System/Library/QuickTime/. After that, I was able to reinstall
Entourage 2004 and reapply all the updates. In addition, I am able
to put all the QuickTime directories back in their place without
crashing except for the QuickTimecomponents.components in /System/
Library/QuickTime. Obvious, this directory is corrupted and now I
need to find a way to put an uncorrupt version back in its place.
Any ideas?
with warm regards
Ronald Cross
On Jun 21, 2007, at 9:46 AM, John McClernan wrote:
Hi Ronald,
Here is the MacFixit advice on applying the upgrade.
Make sure you view/print it (or mail it to yourself) today. By
tomorrow it may only be viewable by MacFixit subscribers:
http://www.macfixit.com/article.php?story=20070620132110277
Cheers,
John
On Jun 21, 2007, at 4:03 AM, Ronald Cross wrote:
Yea, the 1st time I used software update; the 2nd time I use the
standalone installer of 10.4.10; the third time I used the combo
updater 10.4.10 as you suggested. I am still not able to update
and I get the same error as in my first post.
Is anyone else experiencing this problem? I really would love to
get back to work with Entourage.
with warm regards
Ronald Cross
On Jun 21, 2007, at 12:12 AM, John McClernan wrote:
On Jun 21, 2007, at 2:37 AM, Ronald Cross wrote:
Hi all, immediately after I updated to Mac OS X 10.4.10,
Entourage 2004 will not launch. When I try to start it I get
the following report from the console log (see below). Does
anyone knows what's going on? This message is pretty
consistent and I can reproduce it several times.
I have reapply the os x update, I have repaired permission, I
have gone back and installed Entourage X from Cd and
ironically I can launch Entourage X. My Entourage X version
that is currently installed is 10.1.0 which is the version that
came with my cd. Even though I can get Entourage X to launch,
I am not able to apply the Entourage X update 10.1.9, let along
get back to Entourage 2004. All attempts to get any further
updates and to move forward to Entourage 2004 had been futile
and just produce a similar error.
Any help would be greatly appreciated.
with warm regards
RLC
Hi Ronald,
I'd be willing to bet that you used Software Update to install
the upgrade. I have had several Apple engineers tell me that
they always download the combo updater to their desktop and
install from there. Reapply the update again, but this time use
the combo updater. It's always my first line of defence when
updating my OS.
Here is a link for your convenience:
http://www.apple.com/downloads/macosx/apple/macosx_updates/
macosx10410comboupdateppc.html
Cheers,
John
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