I¹m supporting a coworker on Entourage who is checking mail with two accounts checking different POP boxes.. Let¹s call them account x and y.
X is the default account. I have set up a rule that says mail from account y goes into the y folder. There are no other active rules. That works swimmingly for all mail addressed to either x or y as the only recipients. Mail to X goes in the In box, and mail for y goes in the y folder. The problem is if a message is sent to both x and y, meaning it has multiple recipients including x and y. Entourage is getting the identical message from both the x and y POP boxes and placing them in the In box. You would think that all messages from the y POP box would go into the y folder according to the rule, but as far as I can tell it doesn¹t work that way. I¹ve tried a number of variations on the same theme of getting messages with x and y in the To: field to be routed to the correct folders, but nothing seems to work. As Entourage is checking two mailboxes with identical messages for both x and y, it seems like Entourage thinks the best thing to do is put them both in the In box. Thanks in advance for any help. Regards, Todd
