I've been using Entourage for some time but only recently moved from an IMAP
server to an Exchange server (it is an Exchange Server 2007).  What is
unsettling is that the Exchange server does not sync all received messages
with Entourage 2004.

I can see certain messages in the inbox folder if I access the account using
Outlook Web Access or use Outlook on a Windows machine.  But these messages
are never delivered to the Entourage inbox folder for the Exchange account.

The only way I have been able to get the problematic messages to
appear in the inbox folder of Entourage is to use Outlook (or Outlook Web
Access) to move the messages to another folder and then move them back to
the inbox.  Of course, this means I must periodically check the account with
Outlook or Outlook Web Access to see whether there are undelivered messages
there.

My Exchange server administrators have taken a look at these undelivered
messages and found that the database of the Exchange server has marked them
with a "mapi_e_not_found" error and this apparently prevents Entourage from
downloading them.  When such messages are moved to another folder, the
Exchange server strips off this error message and they can then be
downloaded by Entourage.

Ironically, one class of messages that have been arriving with these
"mapi_e_not_found" errors is the Entourage-Talk digest!

Anyone know whether there will be a fix for this problem with Exchange
accounts on Entourage?  Not receiving messages is a pretty serious issue for
a mail client.

-Jeffrey Berman

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