On 1/26/08 4:27 PM, "Jeffrey Berman (jberman)" <[EMAIL PROTECTED]> wrote:
> > Thank you for taking the time to respond. Your suggestion would be a > reasonable approach if the problem was specific to my university's setup. > However, as my post below indicates, other sites are reporting the same > missing of messages when using Entourage 2004 and Exchange 2007 servers. > Shouldn't the Entourage development team look into an issue of such > importance for an e-mail client? Shouldn't the Entourage development team > be talking with the relevant Exchange server group about the problem? To be clear, the fact that multiple sites are reporting it does not reduce the need for folks to approach Microsoft's support channels so that we can properly diagnosis the issue. Investigating issues like this often is specific to certain types of server configurations and network topologies--going through the appropriate support channels allows our support engineers to gather various details and dig into the issue in a manner that is simply not possible via e-mail. -Andy -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
