What type of account? (POP, IMAP, Exchange)
 
It sounds like either a cache problem or a corrupt database. The type of
account will suggest what to try first.

-- 
Diane 


Serdar Hunulu wrote:

> Hi Linda thanks your answer,
> 
> I'm using entourage 12.1.1, my OS is 10.4.11. In web, I have no mail for
> download. I have no rules for this account and I check everytime my all
> folders even junk. I know it is stupid situation but whenever I get mail,
> then it shows 84 (not 85 or 83, I found newly) and it gets 3-4 (sometimes 6,
> sometimes 2). If no mail then it doesn't show 84, only shows 84 when there
> is mail...
> 
> I think I will want "12.1.1.serdar" update version from Diane :D
> 
> 
>> From: Bellwether <[EMAIL PROTECTED]>
>> Reply-To: "Entourage:mac Talk" <[email protected]>
>> Date: Fri, 01 Aug 2008 07:29:07 -0500
>> To: "Entourage:mac Talk" <[email protected]>
>> Subject: Re: Progress is showing wrong mail count
>> 
>> On 8/1/08 5:58 AM, Serdar Hunulu wrote:
>> 
>>> Hi all, especially Diane :)
>>> 
>>> My progress is showing 85 or 86 mails when I get mail but every time it gets
>>> just 1 or 2 mail??? It appears only in one account and others show correct
>>> mail count. All updates done. But it never has been solved.
>>> 
>>> In first time, I loaded Ent. 2008, I thought it is normal, first update will
>>> fix it but no. Every morning, one account says ³oo you have a lot of mail,
>>> congrat² but after it gets just 1 or 2. Is Ent. kidding me? Why can¹t I get
>>> a
>>> lot of mail, nobody loves me? :D
>>> 
>>> Ps. I tried to delete and re-configure my account. It didn¹t work
>> 
>> Serdar,
>> 
>> A couple questions:
>> 
>> 1) What version of operating system, and what version of Entourage, are you
>> using?
>> 
>> 2) Can you log into your email account via its Web mail access, to see how
>> many messages are there -- to see whether there are still 83 or 84
>> un-downloaded messages?
>> 
>> 3) Do you have any rules set up that would be filing messages elsewhere so
>> that only 1 or 2 show up in your Inbox? That is, might some of the other
>> messages have ended up in your Junk folder, or some other folder in
>> Entourage? To check that, look at the preset "received today" or "received
>> since launch" to see all of the mail together in one list, rather than
>> needing to check various folders for it. Is all of the mail there?
>> 
>> ~Linda 
>> 
>> 
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