> > > My husband ordered me an EOS 3 camera for Christmas (yup, he's a peach!). > Unfortunately, he's also hard-headed, and he ignored my > suggestion to order > from B&H, and instead ordered from Focus Camera because their price was > slightly cheaper. Needless to say, the extra shipping and > handling charges > made up for the price difference, but now (more troubling) we're having a > hard time finding out if Focus has actually shipped the camera or not (a > customer service agent told him over the phone on Friday around > noon that it > had been shipped, but the tracking numbers weren't updated for the day > yet -- and they still have not, at least for our order). > > Anyone have any experience with Focus that can set my mind at > ease (or tell > me to brace for the worst)? I've already resigned myself to the > fact that I > won't see the camera on Christmas, but we're leaving for Vancouver on > Saturday, and I'd like to have it before then. > > Thanks, > > Pattie >
Hi Pattie, I have ordered film and EOS gear from Focus and they are not reliable. They seem to be very hit or miss and cannot seem to find the information you would imagine that is sitting right in front of them on the screen. But this may be their problem as I don't think they have a good computer system. Any way I ordered some film recently from them, simple a couple of bricks of film, granted it was mixed but how hard can it be? Well it took over a month to get it all straightened out and I won't be ordering from them again any time soon. I'll go back to B&H or ISO films or the local camera swap meet. My advice to you is to cancel the order TODAY! and place an order with B&H if you want to have the camera in time for your trip. Just be certain to tell B&H that you need it ASAP! and it will arrive in time. Regards, Chip Louie * **** ******* *********************************************************** * For list instructions, including unsubscribe, see: * http://www.a1.nl/phomepag/markerink/eos_list.htm ***********************************************************
