I just bought a new Canon i9900 printer, went to set it up, and the printer head carriage will not budge, will NOT move over to the center to load the printhead and inks. Grrrrrrrrrrrr...... I called Canon, and to their credit, they are shipping me a new one that should be here Friday. It is the FIRST thing I have ever bought with the Canon name on it that has not worked correctly. I even held the phone up to the printer while it was turned on so he could hear the weird noises it was making. He immediately said it was defective and was going to give me a service center address. I said NO, I wanted a new one. I did not pay 500 bucks to have to take it to some service center. But he was very nice and said he will get a new one right to me. Oh well, nothing is perfect, not even a Canon!
Steve


PS... yeah, ALL the factory tape was pulled off of everything before trying to start it up! lol



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