I think you should call AND write to the head of Canon USA AND Canon
Japan. There is an implied warranty that the case supplied with an item
should be sufficient to support the item. You might be able to get the
lens checked out and repaired with Canon picking up the tab.
You will have to contact people at the highest level to make this happen.
I wouldn't use any Canon case again.
Mr. Bill
John H. DuBois III wrote:
I recently lent my 50mm F/1.0 to a friend, in its original case. I never use
the case myself since I carry this lens in a photopack. He had his fun with
it, and when it came time to return it to me, he picked it up from a table by
the case strap. The bottom dropped out of the case and it went crashing to the
floor! It appears that the glue that held the bottom onto the case just "died"
(http://www.armory.com/~spcecdt/tmp/lenscase.jpg). I really don't think that
this glue (whatever it was) and/or construction method was an acceptable way of
putting together a lens case, particularly for such heavy & expensive lens. Oh
well.
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