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Ken,
It
should be fine, but obviously you have run into a problem. Best thing to do is
get in touch
with
our US support office. If they cant help you resolve it, let me know and we will
sort
it out off line (and summarize to the list). And yes, you can reinstall 6.2 over
itself.
Some
diagnostic questions -
Did
you reboot after the upgrade ?
Did
you close all applications before running the upgrade ?
What
are the exact error messages ?
cheers
Mike
Hi Ken,
I have install ER Mapper 6.2 Beta 4.0 on 3
different machines with Windows 2000 and I have not yet had a problem with the
license manager. However, each of these were 'fresh' installs, not over
ER Mapper 6.1. I'd suggest trying to re-install 6.2 again over top of
your existing 6.2, if that fails uninstall it and re-install 6.2.
Adam Inglis
Remote Sensing Manager
Spatial Mapping Ltd.
Prince George, BC
250-564-1928
----- Original Message -----
Sent: Sunday, April 15, 2001 6:42
PM
Subject: upgrade to 6.2
***problems!!****
G'day all
I am in need of some help urgently. I just got
my 6.2 upgrade CD and decided to upgrade my ERMapper 6.1 version straight
away. However, now ERMapper willl not start!!!!. I keep getting messages
saying that "erm_srvr.exe" and "LicensingWizard.exe" have caused errors. Does anyone have
any idea what might be the cause? I am using Win2000 and just installed the
6.2 update directly over ERMapper6.1. Can I reinstall 6.2 over
itself?
Cheers
Ken Hickey
------------------------------------------------------------------
Kenneth
Hickey
Mineral Deposit Research Unit (MDRU)
Department of Earth and
Ocean Sciences
University of British Columbia
6339 Stores Rd,
Vancouver, BC V6T 1Z4, Canada
phone +1-604-822-3765; Fax
+1-604-822-6088
email: [EMAIL PROTECTED]
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