There was another aspect I didnt mention... When you have a problem with your comptuer, you cant call up tech support (unless you've bought a support contract with one of the few linux support companies), but when you call MS or manufacturer support, they just waste your time anyway. Spend an hour on hold, then when you do get someone, they make you do a bunch of things that often dont help... With linux, There is a plethora of support (mainly internet related however), local LUG's, mailing lists, newsgroups, IRC, websites (google is your friend!) I often resolve small issues in less than one minute from a simple web search. Note: several years ago (when finishing my degree in user support) We were provided with a very interesting statistic (this was regarding to windows 95/98): 40% of tech support calls were resolved with "Reboot your computer". just a guess, but now its probably restore settings from a few days ago.
Support under linux may be unoficial, and rather adhoc, but Ive noticed that its much more effective. Jamie On Sunday 12 October 2003 04:32 pm, Mr O wrote: : Shutdown your machine, unplug your PS/2 mouse and plug in a USB : mouse. Upon startup, launch 'X' and watch in puke because it : can't find your pointing device. :) Then fire up lynx, hit : google, and find the settings you need for a USB mouse. Edit : your XF86Config and you're a happy camper. So... in linux you : can have problems but solutions are more fun to find. : : : : --- Linux Rocks ! <[EMAIL PROTECTED]> wrote: : with linux, you never have those problems : : : __________________________________ : Do you Yahoo!? : The New Yahoo! Shopping - with improved product search : http://shopping.yahoo.com : _______________________________________________ : EuG-LUG mailing list : [EMAIL PROTECTED] : http://mailman.efn.org/cgi-bin/listinfo/eug-lug -- Let's call it an accidental feature. -- Larry Wall _______________________________________________ EuG-LUG mailing list [EMAIL PROTECTED] http://mailman.efn.org/cgi-bin/listinfo/eug-lug
