This looks like a local network problem or a transit out problem.

To test the difference:

1) Use tcpdump look at the network traffic. is your lan busy?
   (broad cast storms etc)
   
2) look at the interface states with 
   ifconfig eth0

   Is your error rate/packets sent less than 4%


3) Ping another machine inside your network , is it fast.

4) I assume that from the atg, that you can not log into your
   router and test from there.

If it is a lan problem, you should be able to fix it.
If it is a link to atg problem, then you need to get them involved.



Matthew Jarvis <[EMAIL PROTECTED]> writes:

 % I hope it's okay to do this, but I thought I'd post Bad/Good traceroute 
 % listings for comments:
 % 
 % (Hope the lines wrap okay)
 % 
 % Bad:
 % 
 % 1  juggernaut.bf-internal.com (192.168.1.2)  1.152 ms  1.239 ms  0.990 ms
 %   2  66-224-46-89.atgi.net (66.224.46.89)  1275.689 ms  1731.876 ms 
 % 1877.640 ms
 %   3  64-42-83-225.atgi.net (64.42.83.225)  1898.639 ms  1759.864 ms 
 % 1854.649 ms
 %   4  fe100.cr1.salmor01.atgi.net (206.58.252.65)  1929.620 ms  1873.787 
 % ms  1944.657 ms
 %   5  core0-Se5-2.pdx.eschelon.com (64.65.188.205)  1980.565 ms  1802.929 
 % ms  1758.592 ms
 %   6  core0-po0-2.sea.eschelon.com (64.65.133.17)  1764.674 ms  1798.729 
 % ms  1801.801 ms
 %   7  POS3-0.GW10.SEA1.ALTER.NET (157.130.180.1)  1793.573 ms  1797.862 
 % ms  1805.614 ms
 %   8  122.ATM2-0.XR2.SEA1.ALTER.NET (152.63.104.6)  1786.667 ms  1797.856 
 % ms  1791.393 ms
 %   9  0.so-0-0-0.XL2.SEA1.ALTER.NET (152.63.106.233)  1795.880 ms 
 % 1799.926 ms  1939.654 ms
 % 10  0.so-5-0-0.XL2.SAT1.ALTER.NET (152.63.99.38)  1849.614 ms  1798.868 
 % ms  1787.622 ms
 % 11  210.ATM6-0.GW2.SAT1.ALTER.NET (152.63.101.229)  1789.634 ms 
 % 1777.851 ms  1790.680 ms
 % 12  rackspace-gw.customer.alter.net (157.130.128.150)  1779.660 ms 
 % 1787.866 ms  1790.674 ms
 % 13  vl130.core1.sat.rackspace.com (64.39.2.33)  1787.676 ms  1778.826 ms 
 %   1778.674 ms
 % 14  vl905.aggr5.sat2.rackspace.com (64.39.2.82)  1791.600 ms  1780.933 
 % ms  1787.633 ms
 % 15  bikefriday.com (65.61.159.9)  1772.665 ms  1903.872 ms  1779.659 ms
 % 
 % 
 % Good:
 % 
 %   1  juggernaut.bf-internal.com (192.168.1.2)  1.766 ms  1.164 ms  1.016 ms
 %   2  66-224-46-89.atgi.net (66.224.46.89)  3.860 ms  3.317 ms  3.967 ms
 %   3  64-42-83-225.atgi.net (64.42.83.225)  10.983 ms  11.222 ms  10.904 ms
 %   4  fe100.cr1.salmor01.atgi.net (206.58.252.65)  10.982 ms  11.302 ms 
 % 10.938 ms
 %   5  core0-Se5-2.pdx.eschelon.com (64.65.188.205)  13.301 ms  15.773 ms 
 %   12.976 ms
 %   6  core0-po0-2.sea.eschelon.com (64.65.133.17)  20.965 ms  19.366 ms 
 % 18.935 ms
 %   7  POS3-0.GW10.SEA1.ALTER.NET (157.130.180.1)  17.976 ms  73.620 ms 
 % 17.561 ms
 %   8  122.ATM2-0.XR2.SEA1.ALTER.NET (152.63.104.6)  18.895 ms  19.140 ms 
 %   18.935 ms
 %   9  0.so-0-0-0.XL2.SEA1.ALTER.NET (152.63.106.233)  17.896 ms  18.295 
 % ms  20.859 ms
 % 10  0.so-5-0-0.XL2.SAT1.ALTER.NET (152.63.99.38)  76.097 ms  77.125 ms 
 % 77.955 ms
 % 11  210.ATM6-0.GW2.SAT1.ALTER.NET (152.63.101.229)  75.932 ms  76.272 ms 
 %   75.859 ms
 % 12  rackspace-gw.customer.alter.net (157.130.128.150)  82.887 ms  86.312 
 % ms  83.885 ms
 % 13  vl130.core1.sat.rackspace.com (64.39.2.33)  81.997 ms  82.247 ms 
 % 82.921 ms
 % 14  vl905.aggr5.sat2.rackspace.com (64.39.2.82)  85.950 ms  98.608 ms 
 % 83.967 ms
 % 15  bikefriday.com (65.61.159.9)  81.882 ms  82.292 ms  87.921 ms
 % 
 % 
 % Any thoughts on why one would be SO MUCH different than the other?
 % 
 % The return path displayed by traceroute from www.bikefriday.com back to 
 % us always seems to be relatively quick...
 % 
 % I'm wondering if from time to time we are getting our packet's fubar'd 
 % or something from within our network and just spewing crap for a 
 % while... then it clears up....
 % 
 % -- 
 % Matthew S. Jarvis
 % IT Manager
 % Bike Friday - "Performance that Packs."
 % www.bikefriday.com
 % 541/687-0487 x140
 % [EMAIL PROTECTED]
 % _______________________________________________
 % EUGLUG mailing list
 % [email protected]
 % http://www.euglug.org/mailman/listinfo/euglug

-----
John Sechrest          .         Helping people use
                        .           computers and the Internet
                          .            more effectively
                             .                      
                                 .       Internet: [EMAIL PROTECTED]
                                      .   
                                              . http://www.peak.org/~sechrest
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