So, I'm coming to a crossroads. In the next 3-6 months one of the
companies I work with will need to add capacity to their existing phone
system and it would be VERY helpful if they could accommodate some
external (VPN) VOIP users. After looking into the costs of expanding
their existing PBX [1] and adding VOIP capabilities, which amounted to
serious ouch factor, I am looking for some real world, production
experience with Asterisk. Has anybody put one of these systems into
production (locally)? If so, I have a couple of questions:
* How is the sound quality?
* Do you/Have you had problems with echo?
o If so, what did you do to fix it?
* What handset did you use?
* What type did it end up costing per extension?
* Are you happy with it?
* How much maintenance does it require?
* How easy is to to maintain (add users, reset passwords, etc)?
* How much time did it take to get the initial setup working?
The system I am looking at would probably be 25 hand sets with 1 or 2
conference phones. Currently I have 4 incoming POTS lines, and that may
need to be expanded to 6 in the near future.
Thanks,
Garl
[1] This system is one of the most obnoxious, poorly documented, pieces
of **** I have ever had the displeasure to work with. Simple things take
hours to figure out, if you can decipher the gibberish they call docs at
all. Their 'interface' software is so arcane that and painful to use
that I would almost rather staple my lower lip to my forehead than try
to use it. Arggg. I hates it. It burns me....
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