I have a trixbox system in my home office, though I'm not sure you would
call it "production". It's an old
Celeron system with a $10 knockoff of a digium card with 1 FXO port,
which is okay for me since I only have 1 
phone line. Also only 1 handset, a Dlink DPH140-s which is fine for my
needs. The only real problem I have with
this is that it doesn't play nice with the rest of the plain old phones
in the house, and I have yet to wire the
rest of the house for LAN so that I can replace those. Oh, and as a joke
I set up an IAX connection with Free World Dialup,
just to see how bad it was over my satellite internet connection.
Completely garbled, as you might expect ;-) Trixbox makes
it very easy to add users, etc., though I got the impression that you
would want to edit the conf files directly if you had a
non-trivial channel plan. I think the real question with Asterisk based
systems is not Asterisk itself, but whether you can put together an
infrastructure that guarantees the uptime that people have come to
expect from phone systems. The good thing about Asterisk is that it's
so flexible, you can stick it in front of your PBX and roll it out
incrementally without affecting your existing system.   

                                 J. Toman

> -------- Original Message --------
> Subject: [Eug-lug] Anybody put asterisk into production?
> From: Garl Grigsby <[EMAIL PROTECTED]>
> Date: Fri, March 09, 2007 5:30 pm
> To: Eugene Unix and Gnu/Linux User Group <[email protected]>
> 
> So, I'm coming to a crossroads. In the next 3-6 months one of the 
> companies I work with will need to add capacity to their existing phone 
> system and it would be VERY helpful if they could accommodate some 
> external (VPN) VOIP users. After looking into the costs of expanding 
> their existing PBX [1] and adding VOIP capabilities, which amounted to 
> serious ouch factor, I am looking for some real world, production 
> experience with Asterisk. Has anybody put one of these systems into 
> production (locally)? If so, I have a couple of questions:
> 
>     * How is the sound quality?
>     * Do you/Have you had problems with echo?
>           o If so, what did you do to fix it?
>     * What handset did you use?
>     * What type did it end up costing per extension?
>     * Are you happy with it?
>     * How much maintenance does it require?
>     * How easy is to to maintain (add users, reset passwords, etc)?
>     * How much time did it take to get the initial setup working?
> 
> The system I am looking at would probably be 25 hand sets with 1 or 2 
> conference phones. Currently I have 4 incoming POTS lines, and that may 
> need to be expanded to 6 in the near future.
> 
> Thanks,
> Garl
> 
> 
> [1] This system is one of the most obnoxious, poorly documented, pieces 
> of **** I have ever had the displeasure to work with. Simple things take 
> hours to figure out, if you can decipher the gibberish they call docs at 
> all. Their 'interface' software is so arcane that and painful to use 
> that I would almost rather staple my lower lip to my forehead than try 
> to use it. Arggg. I hates it. It burns me....
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