> On Mon, Feb 23, 2009 at 8:26 PM, Allen Brown <[email protected]> wrote:
>> I am very interested in feedback.
>> http://brown.armoredpenguin.com/~abrown/Linux/LinuxUbuntu.html
>
> Good start on a worthy project. Here is my constructive feedback on
> the current draft:
>
> A fair number of typos. But  those can be dealt with once you're past
> the rough draft stage.

Yes.  I was going cross-eyed yesterday after typing for too long.
I will review it today.  And thank you very much for your review.
It is most excellent!

> Suggested rewrite for following paragraph because of small
> inaccuracies and language susceptible to libel charges:
>
> "Tired of supporting an illegal monopoly. Microshaft was convicted of
> antitrust violations. However before action could be taken the company
> bought politicians to get the charges dismissed in the USA. They have
> been unable to do this in Europe and now face penalties in the EU."
>
> Tired of supporting a monopoly? Microsoft was found to have committed
> antitrust violations in both the U.S. and the E.U. in regard to
> Windows but in the U.S., an incoming new Administration backed off and
> settled on terms extremely favorable to Microsoft. However, in the
> E.U., no such lenience was shown. Stiff penalties and remedial
> measures were imposed. Microsoft is now being prosecuted in the E.U.
> on new antitrust charges involving a host of its other software
> products, including its alleged undermining of open Web standards and
> refusal to provide interoperability information for Microsoft Office
> and software that interacts with Office.

Thank you. I have taken your paragraph wholesale.  I only changed
Microsoft to Microshaft.  I don't know if this subterfuge will
provide any real protection against attack by their lawyers, but
it is at least a fig-leaf.

> Partial Explanation:
>
> The term "convicted" applies only to criminal matters. The Microsoft
> prosecutions on both continents were civil proceedings. Also, there
> are reasons to suspect that Microsoft bought politicians, but I'm
> aware of no hard evidence that it did. Bribery of public officials is
> also a serious crime.
>
> Allegations of crime involving dishonesty are, generally speaking,
> actionable libel where the defendant bears the burden of proving truth
> of the allegation as a defense. Such accusations are best avoided
> unless one is actually prepared to prove truth.
>
> Also, on both continents Microsoft was found to have achieved its
> monopoly lawfully but was instead found to have unlawfully maintained
> it once achieved. With the penalties and remedial measures imposed,
> the Windoze monopoly remains lawful (according to the courts; YMMV).
>
> My suggested rewrite accounts for those issues and corrects a few
> minor factual errors. It should make the paragraph less of a lightning
> rod. It's not as though there's high danger that Microsoft would sue
> you, but the present language would forfeit credibility with folks
> more acquainted with the paragraph's subject matter. The meat of your
> publication is elsewhere; no need to offend sensibilities on what is a
> tangential issue.

Good points all.

> I have some quarrel with the following paragraph as stated:
>
> "If you don't know anybody running Linux and are not technically
> sophisticated, stay with Windoze. It will be too difficult for you.
> Just stay with what's easy."
[cut cut cut]
> I recognize that you were discussing folks already using Windoze, but
> raise the issue of their competence in doing so. Not all people who
> use Windows have had a happy computing experience with it.

All of this is true.  But having tried to support my parents remotely
I have come to realize how hard it is to do.  I don't want to encourage
people to switch unless they are ready and it looks like it won't
turn out to be a bad experience for them.

OTOH my parents had no Windoze experience. They came from a C64
background. It didn't provide much of a knowledge base to leverage from.

OTOOH if somebody is currently using Windoze I assume they have
developed some comfort with it, even if it continually annoys them.
Linux has it's own annoyances.  Combining that with learning something
new can be too much.  I don't want to oversell Linux.

> I'm sure you're aware of such issues so won't belabor the point. But
> for the folks who just want to browse the web, do email and chat, and
> knock out the occasional letter, I think Linux is a far easier and
> better solution for users. I've persuaded many such users whose
> Windoze systems were running at a crawl to switch and installed
> K/Ubuntu for them. They've uniformly been overjoyed with the switch.

Also very good points.  I think I should point this out on the page:
that "the fewer applications and hardware you use on your computer
the less painful the switch will be".

I definitely want this to be a good experience for them.  People
talk.  We want them to be happy with Linux.  And doing this without
hands-on is an order of magnitude more difficult.

> I think the other factors you listed in that section are far more
> meaty and less needful of nuance than the factor I address.
>
> "Q: But I can't afford to love Windoze. " Suggest deleting "can't
> afford to" to make sense of the sentence in context.
>
> "Q: OK smarty-pants. If Linux is so great how come Windows has almost
> all of the market?
> A: Microshaft has one great strength. Marketing. Linux doesn't have a
> marketing department but instead spreads by word of mouth."
>
> Maybe instead:
>
> Microsoft gained its monopoly by treating customers like victims to be
> fleeced rather than as valued customers. For example, it made deals
> with equipment manufacturers that forbade them supplying computers
> equipped with other operating systems. It denied competitors the
> information required to interoperate with Windoze and thus pose a
> competitive threat.
>
> Microsoft also embraced and extended open standards to create
> unnecessary interoperability barriers and quelch competitive threats.
> Microsoft is also very skilled at marketing but is often far less than
> forthright in its advertising. Linux doesn't have a marketing
> department but instead spreads by word of mouth.

Thank you.  I edited this to dumb it down.  But kept the stuff
that I think they will understand.  For instance we recognize
the importance of interoperability.  But n00bs don't even know
what that is.  And certainly won't know why a monopoly in particular
has to be more liberal about it.

> "Make sure the boot order in your BIOS will try CDs before the hard disk."
>
> You might look for a web page to link to that provides general
> instructions on how to do this. Many people have no idea what a BIOS
> even is let alone how to access it.

Found a great one!

> In the testing steps, you might add a new item between 5 and 6
> explaining that an OS running from CD will run far slower than it will
> once installed. People who don't know that could give up at the point
> they see the software execution speed running a Live CD.

That was nagging at me as I wrote it. Thank you for reminding me.

> On the list of hardware and software to test in paragraph 6, you might
> consider adding a "How to Test" link after each that points to some
> documentation, e.g., in user forums or in the Ubuntu documentation.

What I did instead was to direct them to deviantart (my social
networking site) where they can post questions. I will use the
questions to determine where I need to add detail.  Some of these
could be painful to document.  Others trivial.

> In the same section, you might add a sentence to the end of 7
> explaining what to do if "Linux User Group mycity" produces no hits.
> I.e., try it with the name of a larger city near you.
>
> Best regards,
> Paul

Thank you.  I expanded that quite a bit.
-- 
Allen Brown  http://brown.armoredpenguin.com/~abrown/
  There are those who would misteach us that to stick in a rut is
  consistency--and a virtue, and that to climb out of the rut is
  inconsistency--and a vice. ---Mark Twain




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