Hi Dinu, Solved, sorry for the delay. You will not need to wait for Xmas. :D
Best regards and enjoy the week, 2015-06-17 22:55 GMT+02:00 Dinu Gherman <gher...@darwin.in-berlin.de>: > Dear EP 2015 organizers, > > I've filed a refund request now four weeks ago in the EP helpdesk (see > below), but still have not received any response via that helpdesk or by > direct email. I've deserved only one tweet of explanation telling me to be > patient: https://twitter.com/europython/status/601335495206019072 > > That's what I am, but with all due respect, by all definitions of > reasonable responsiveness and artful communication I consider this to be a > brilliant example of how better *not* to do it. I feel left completely in > the dark, thinking that my refunding request might be handled in maybe > another four weeks, or maybe after the conference or for Xmas this year or > maybe never. And then I think of others being left in the same dark like > this. Not a single official response from the helpdesk within four weeks is > what I'd call completely unacceptable! > > Regards, > > Dinu > > Forwarded email: > > *Von: *EuroPython 2015 Helpdesk <helpd...@europython.eu> > *Datum: *17. Mai 2015 20:39:03 MESZ > *An: *gher...@darwin.in-berlin.de > *Betreff: **Unable to attend EP 2015 (Opened) [ep2015-1064]* > > Helpdesk > > Hello, > > This is a courtesy e-mail to let you know that we have received your > helpdesk query with a subject of *Unable to attend EP 2015*. > > You do not have to do anything further at this stage. Your ticket has been > assigned a number of *[ep2015-1064]* and will be responded to shortly. > > If you wish to send us further details, or if you have any queries about > this ticket, please include the ticket id of *[ep2015-1064]* in the > subject. The easiest way to do this is just press "reply" to this message. > > If you wish to view this ticket online to provide further information, > attach files or view recent updates, you can visit > http://helpdesk.europython.eu/view/?ticket=ep2015-1064&email=gher...@darwin.in-berlin.de > . > > We will investigate your query and attempt to resolve it as soon as > possible. You will receive further updates and a resolution via this e-mail > address. > > Regards, > > *EuroPython 2015 Helpdesk* > helpd...@europython.eu > > This e-mail was sent to you as a user of our support service, in > accordance with our privacy policy. Please advise us if you believe you > have received this e-mail in error. > > > > _______________________________________________ > EuroPython-Improve mailing list > EuroPython-Improve@python.org > https://mail.python.org/mailman/listinfo/europython-improve > > -- Borja Ayerdi Vilches Computational Intelligence Group <http://www.ehu.es/ccwintco/> Universidad del País Vasco / Euskal Herriko Unibertsitatea ayerdi.bo...@gmail.com | borja.aye...@ehu.es
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