"? Has anyone done the upgrade? Any mention of that in the Leaf forums?
Was it worth it?"

http://www.mynissanleaf.com/viewtopic.php?f=27&t=13273

Up to 22 pages already


On Thu, Jul 4, 2013 at 4:42 PM, Bruce EVangel Parmenter <
[email protected]> wrote:

> Thank you Marion for posting about this.
> Seeing how the newswire you gave (below) is ~ a month old and you are
> just now getting your notice from Nissan, means the manufacturer's
> wheels are turning slowly on this upgrade roll-out.
>
> ? Has anyone done the upgrade? Any mention of that in the Leaf forums?
> Was it worth it?
>
> The idea of an upgrade that includes older vehicles is good. But way in
> the past, sometimes upgrades, down-graded performance. I think it would
> be wise to know how this upgrade goes before I would jump in.
>
> ? Also, assuming all goes well with the upgrade, how much of an
> adjustment do drivers have to make after the upgrades (i.e.: you know
> that 5 bars was this much, and after the upgrade, perhaps 5 bars now
> means some other amount/level?
>
> ? And is there a list of EVSE that the Leaf is (more) compatible with? I
> would like to know which ones the Leaf is not that compatible with.
>
>
> {brucedp.150m.com}
>
>
>
> -
> On Thu, Jul 4, 2013, at 03:08 PM, Marion Hakanson wrote:
> > We just got a letter from Nissan.  One item it contained is a sticker you
> > can
> > add to your warranty booklet which describes their expanded coverage
> > against
> > loss of battery capacity (this was announced in December).
> >
> > The second item is that they have available a free software upgrade for
> > 2011
> > and 2012 vehicles, "updating them with the software currently used in
> > production for 2013 model year LEAF vehicles." It specifically mentions
> > improvements in accuracy of the guess-o-meter, and compatibility with a
> > wider
> > range of EV charging stations.  Probably old news to some of you:
> >
> >
> http://insideevs.com/nissan-makes-good-on-battery-warranty-plesge-for-2011-2012-leaf-owners-software-update/
> -
>
>
>
>
> [posted for archival purposes
>
> http://insideevs.com/nissan-makes-good-on-battery-warranty-plesge-for-2011-2012-leaf-owners-software-update/
> Nissan Makes Good On Battery Warranty Pledge For 2011-2012 LEAF Owners +
> Software Update
> [Jun 7 2013] by Jay Cole 23
> [image] Nissan LEAF's 24 kWh Battery Pack Now Comes With A
> Much-Anticipated Warranty (2011-2012 pack shown)
>
> If you are a 2011 or 2012 Nissan LEAF owner concerned about your
> battery’s longevity, or just wanted to know you had coverage, Nissan
> today made good on a pledge to “expand warranty protection against
> capacity loss in the LEAF’s lithium-ion battery.”
>
> [image] While the 2011/2012 Nissan LEAF Will Get A Software Update To
> Make Gauges More Accurate, It Will Not Receive The Percentage State Of
> Charge Dash Read-Out
>
> Previously in December, executive VP of Nissan, Andy Palmer said this
> coming spring Nissan would put a new expanded, and more importantly –
> well defined warranty in place for 2011 and 2012 LEAF owners.
>
> Well, spring is almost over, Brian Brockman, who is Senior Manager in
> Corporate Communications at Nissan, lets us know that day is here.
>
> Very shortly all 2011/2012 LEAF owners will get a letter in the mail
> outlining this new program (shown below).  Also, Nissan is requesting
> owners to go in and see their local Nissan dealer, to update older LEAF
> software to improve accuracy of the battery capacity meter and to
> provide “greater compatibility with an expanded range of EV charging
> equipment.”
>
> This new warranty provides a written directive from Nissan outlining
> some minimum standards the LEAF must achieve over time…a guarantee that
> was missing previously.
>
>     “In addition to the existing lithium-ion battery coverage provided
>     under the Nissan Electric Vehicle Limited Warranty for defects in
>     materials or workmanship, the lithium-ion battery for your 2011 or
>     2012 Nissan LEAF is now also warranted against capacity loss below
>     nine (9) bars (or approximately below 70 percent) as shown on the
>     vehicle’s battery capacity level gauge for a period of 60 months or
>     60,000 miles, whichever comes first. ”
>
> Nissan today also acknowledged a previous commitment (from that same
> December announcement from Mr. Palmer on the battery warranty) to
> outline the exact battery pack replacement costs on or before June 20th.
>  Naturally, we will bring you that news whenever it is announced.
>
> Forthcoming Letter To LEAF Owners From Nissan:
>
>     Dear Nissan LEAF Owner:
>
>     Nissan values the feedback that we receive from our owners, and we
>     try to use your comments to improve our products. With the goal to
>     provide the highest level of customer satisfaction, Nissan is now
>     offering two ongoing improvements for your Nissan LEAF.
>
>     First, Nissan is providing a new software enhancement for model year
>     2011-2012 LEAF vehicles, updating them with the software currently
>     used in production for 2013 model year LEAF vehicles. The software
>     enhancement is aimed at improving the accuracy of the battery
>     capacity level gauge and providing greater compatibility with an
>     expanded range of EV charging equipment.
>
>     Second, Nissan is now implementing expanded coverage under its New
>     Electric Vehicle Limited Warranty, to protect against capacity loss
>     in your LEAF’s lithium-ion battery, as previously announced by
>     Nissan in December 2012.
>
>     SOFTWARE ENHANCEMENT
>
>     The 2013 LEAF features many improvements, including updated software
>     that improves the performance of the battery capacity level gauge
>     (outlined below) to more accurately reflect actual battery capacity.
>     This update does not change the amount of capacity represented by
>     the each of the bars in the meter.
>
>     In addition, the vehicle’s on-board charger software has been
>     enhanced to improve compatibility with a broader range of EV
>     charging equipment. By updating the software for 2011 and 2012
>     vehicles, Nissan is providing customers with the benefits of these
>     ongoing improvements enjoyed by owners of the 2013 LEAF.
>
>     WHAT NISSAN WILL DO
>
>     To ensure your continued satisfaction and confidence in your car,
>     your EV Certified Nissan dealer will update the software as
>     described above at no cost to you for parts and labor.
>
>     WHAT YOU SHOULD DO
>
>     Contact your EV Certified Nissan dealer at your earliest convenience
>     in order to arrange your appointment. This service is free of charge
>     and the work should take less than 2 hours to complete. To ensure
>     the greatest convenience to you, it is important that you have an
>     appointment before bringing your vehicle to the dealer for this
>     service.  Please bring this notice with you to your service
>     appointment.  Detailed instructions have been sent to your EV
>     Certified Nissan dealer.
>
>     EXPANDED WARRANTY COVERAGE
>
>     In addition to the existing lithium-ion battery coverage provided
>     under the Nissan Electric Vehicle Limited Warranty for defects in
>     materials or workmanship, the lithium-ion battery for your 2011 or
>     2012 Nissan LEAF is now also warranted against capacity loss below
>     nine (9) bars (or approximately below 70 percent) as shown on the
>     vehicle’s battery capacity level gauge for a period of 60 months or
>     60,000 miles, whichever comes first.
>
>     This warranty covers any repairs needed to return battery capacity
>     to a level of nine remaining bars on the vehicle’s battery capacity
>     level gauge. If possible, the lithium-ion battery components will be
>     repaired or replaced, and the original battery pack will be returned
>     to the vehicle.  If necessary, the lithium-ion battery will be
>     replaced with either a new or remanufactured battery. Any repair or
>     replacement made under this Lithium-Ion Battery Capacity Coverage
>     may not return the battery to an “as new” condition with all 12
>     battery capacity bars, but it will provide the vehicle with a
>     capacity level of nine bars or more on the battery capacity level
>     gauge.
>
>     Please apply the label at the bottom of this letter to your Warranty
>     Information Booklet.  If your vehicle’s battery capacity level is
>     currently at or above nine (9) bars, no further action is required.
>
>     If your vehicle’s battery capacity level gauge is already displaying
>     eight (8) or fewer bars of capacity prior to the above referenced
>     software update (and within the first 5 years or 60,000 miles,
>     whichever comes first), your Nissan dealer will verify this
>     condition and arrange for the repair or replacement of the
>     lithium-ion battery in accordance with the terms of the warranty.
>
>     Please note that replacement lithium-ion batteries may require
>     special ordering which may delay the actual repair by several weeks.
>      Your patience in these circumstances is appreciated.
>
>     If you have any questions about this announcement, you may contact
>     the Nissan LEAF Call Center at 877-N0-GAS-EV (877-664-2738), or by
>     writing us at Nissan North America, Inc., P.O. Box 685003, Franklin,
>     TN 37068-5003.
>
>     Thank you for providing us an opportunity to ensure your
>     satisfaction. We hope you continue to enjoy smooth, zero emissions
>     driving in your Nissan LEAF!
>
> Big hat tip to reader John H, and to mynissanleaf.com
> ]
>
> --
> http://www.fastmail.fm - Email service worth paying for. Try it for free
>
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