Hi Willie etc,

 

It's hard to find actual published Tesla battery failure numbers since Tesla
sends internal field service guys "Tesla Rangers" out to your house to
replace any bad cells that the car radios help for. When I was at a EV race
about 5 years ago, I asked three Tesla owners if they had any Tesla Rangers
come out to their homes in the past year for battery issues.  All three
raised their hands.  While this business model of impeccable field service
may work for high priced vehicles/wealthy customers, I don't see how it can
be *sustained* for lower priced Model-3's (set to come out next year).

 

Best Regards,

Mark in Roanoke VA

 

Date: Sun, 9 Sep 2018 06:24:04 -0500

From: Willie <[email protected]>

 

On 09/08/2018 09:38 PM, Peri Hartman via EV wrote:

> Well, does anyone have actual numbers regarding failures of Teslas? 

> Overall, they've been out long enough that "we" should know if there are 

> reliability problems or not. On my part, I have not heard of any 

> widespread Tesla failure. What reliability problems is C.S. referring to?

 

Anecdotal, but I know of quite of few Ss that have had their batteries 

replaced/repaired in warranty.  On my ~130k mile 2013 S, the battery was 

recently changed.  There was no real obvious issue but the Tesla service 

people said it should be changed.  Range was still above 90% of original 

and I had not complained of range loss; I considered the loss 

reasonable.  I would guess 30-50% of Tesla with more than 100k miles 

have had their batteries replaced.  Probably all under warranty; I have 

heard of no one who had to buy a battery.  Fact is, cost of replacement 

in generally unknown.  It seems Tesla is not replacing with new 

batteries.  In some cases they install a loaner battery while the faulty 

battery is being refurbished.  In other cases they replace with a 

refurbished battery.   I assume the refurbishment involves replacing a 

smallish number of bad cells.

 

Much in contrast to Nissan, the battery replacements are painless; as 

mentioned, I did not even know I had a battery problem but Tesla was 

eager to make it right.  Nissan refuses to replace obviously bad batteries.

 

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