I'm guessing that it's a storage settings difference between 3.2 and 3.4.
Terran McCanna, PINES Program Manager ------------------------------ Georgia Public Library Service | University System of Georgia 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341 (404) 235-7138 | [email protected] http://help.georgialibraries.org | [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> <https://www.twitter.com/georgialibs> Join our email list <http://georgialibraries.org> for stories of Georgia libraries making an impact in our communities. On Thu, Jan 7, 2021 at 5:47 PM Josh Stompro <[email protected]> wrote: > Ah, I was asking about printing from the Offline Interface. We happily > use Hatch for our printing normally and have no problems with it, and our > staff like that they don't have to choose which printer for different > scopes of printing. > Josh > > On Thu, Jan 7, 2021 at 4:32 PM Dawn Dale <[email protected]> > wrote: > >> Hi Josh, >> >> I am talking about when you print the receipt for a checkout. It will >> open a print screen and allow the user to change the printer to print the >> receipt >> >> >> >> *Dawn Dale, PINES Services Specialist - Circulation* >> >> ------------------------------ >> >> Georgia Public Library Service >> >> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >> >> (404) 291-2800, [email protected] >> >> <https://www.facebook.com/georgialibraries> >> <https://www.twitter.com/georgialibs> >> <https://www.instagram.com/georgialibraries/> >> >> Join our email list <http://georgialibraries.org/subscription> for >> stories of Georgia libraries making an impact in our communities. >> >> >> >> On Thu, Jan 7, 2021 at 5:19 PM Josh Stompro <[email protected]> >> wrote: >> >>> Thanks John, But that sounds like a lot of setup work to set that up on >>> 50 staff computers for something that gets used a couple times a year, if >>> at all. Plus it adds another layer of complexity to troubleshooting >>> issues, finding out if they are using the offline browser by accident. >>> >>> I would absolutely shoot myself in the foot if I setup test system >>> access like that, you are a brave person :-) >>> Josh >>> >>> On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <[email protected]> >>> wrote: >>> >>>> Here's a "shotgun approach" suggestion... use two different browsers, >>>> one for online transactions and one for offline transactions. Simply don't >>>> have the Hatch extension installed in the one for offline transactions. >>>> Have one shortcut on the desktop for the browser handling offline >>>> transactions and one for the browser handling online transactions, each one >>>> pointing to the respective browser that handles it. Done. >>>> >>>> Incidentally, while our consortium requires the use of Chrome for >>>> access to Evergreen, I have staff using Vivaldi for staff access. It's >>>> also compatible with Chrome extensions. You may want to consider it. >>>> >>>> Btw, I do the same type thing when it comes to our test web server... I >>>> modify my hosts file so that whiteplainslibrary.org points to our test >>>> server's address. Then in one browser, I have it set to using no proxy >>>> which in effect causes it to point to the test web server because of that >>>> hosts modification. Meanwhile, in my usual browser, I'm using a proxy >>>> which knows the address of the live web server, and so I can access both >>>> the test web server and the live one at the same time switching between >>>> those browsers. >>>> >>>> John Lolis >>>> Coordinator of Computer Systems >>>> >>>> 100 Martine Avenue >>>> White Plains, NY 10601 >>>> >>>> tel: 1.914.422.1497 >>>> fax: 1.914.422.1452 >>>> >>>> https://whiteplainslibrary.org/ >>>> >>>> *When you think about it, *all* security is ultimately security by >>>> ignorance.* >>>> >>>> >>>> >>>> On Thu, 7 Jan 2021 at 16:18, Josh Stompro <[email protected]> >>>> wrote: >>>> >>>>> Terran, I just tried disabling the hatch extension (Right click -> >>>>> Manage Extension -> Change toggle to off) but that didn't work for me. >>>>> Is >>>>> that what you mean? I just get console errors because the Offline >>>>> interface is still trying to send the print jobs to hatch. >>>>> >>>>> We are on 3.2. >>>>> >>>>> I don't see how I can get into the workstation settings to uncheck the >>>>> "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch >>>>> seems to require authentication to access. >>>>> >>>>> I'm trying to figure out how this is going to work for staff that >>>>> normally use Hatch, but have to use Offline when their internet is down. >>>>> >>>>> I did notice that with hatch enabled, the print jobs will get sent to >>>>> the windows default printer. I'm wondering if that is Hatch's default >>>>> behavior when it doesn't have access to the printer context info. I'm >>>>> wondering if the Offline Printer settings are supposed to be stored in the >>>>> Browser Settings section vs the Workstation settings like they are now? >>>>> >>>>> Josh >>>>> >>>>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna < >>>>> [email protected]> wrote: >>>>> >>>>>> If you temporarily disable Hatch in the browser, it should print >>>>>> alright. >>>>>> >>>>>> >>>>>> >>>>>> Terran McCanna >>>>>> PINES Program Manager >>>>>> Georgia Public Library Service >>>>>> 2872 Woodcock Blvd, Suite 250 >>>>>> Atlanta, GA 30341 >>>>>> 404-235-7138 >>>>>> [email protected] >>>>>> >>>>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Our library consortium is upgrading tomorrow and my library system >>>>>>> will be using the offline check-out during the upgrade. I’ve tested on >>>>>>> computers with hatch to print a receipt after checking out material >>>>>>> offline >>>>>>> but a receipt doesn’t print. I’ve assigned our receipt printer to print >>>>>>> in >>>>>>> offline and saved the changes but nothing happens. Am I missing a step? >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thank you for your help, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Dana Schwarz >>>>>>> >>>>>>> *Technical Services Coordinator* >>>>>>> >>>>>>> >>>>>>> Lincoln Public Library, MFR Branch >>>>>>> >>>>>>> 4080 John Charles Blvd. >>>>>>> >>>>>>> Vineland, Ont, Canada >>>>>>> 905.562.5711 >>>>>>> >>>>>>> [email protected] >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> -- >>>>> Josh Stompro - IT Director >>>>> Lake Agassiz Regional Library >>>>> Desk: 218-233-3757 Ext 139 >>>>> Cell: 218-790-2110 >>>>> _______________________________________________ >>>>> Evergreen-general mailing list >>>>> [email protected] >>>>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> [email protected] >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> >>> >>> -- >>> Josh Stompro - IT Director >>> Lake Agassiz Regional Library >>> Desk: 218-233-3757 Ext 139 >>> Cell: 218-790-2110 >>> _______________________________________________ >>> Evergreen-general mailing list >>> [email protected] >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > > > -- > Josh Stompro - IT Director > Lake Agassiz Regional Library > Desk: 218-233-3757 Ext 139 > Cell: 218-790-2110 > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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