> Gesendet: Mittwoch, 28. Mai 2014 um 12:41 Uhr
> Von: "Adam Tauno Williams" <[email protected]>

> > The user now thinks it was a hardware problem. If that is correct,
> 
> "Tomorrow I'm gonna shop for a kit and build a new machine. That should
> fix the problem."
> 
> It is not a correct diagnosis.  

I would agree. Just as disruptive (but more expensive) as wiping the OS and 
installing something else.

I would run an imap or pop session with extensive logging and see what is 
actually happening

Preferentially from commandline. 

Peter
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