What Exchange AV product are you using? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, January 22, 2004 8:14 AM To: Exchange Discussions Subject: RE: Can not delete "SOME" messages in Outlook
Are these Spam messages by any chance that were HTML content? We have seen this behavior on certain spam messages with HTML content since sometime in Exchange 2000. The only solution we've found (as they are junk mail anyway) is the CTRL-Delete. Jane Dumke Email Administrator University of Wisconsin - Stevens Point <mailto:[EMAIL PROTECTED]> phone:(715)346-2463 fax:(715)346-4577 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Deji Sent: Tuesday, January 20, 2004 11:48 PM To: Exchange Discussions Subject: Can not delete "SOME" messages in Outlook I have a situation where some of my users can not delete some pieces of email from their Outlook clients. Such mails can not be moved to another folder either. The clients range from Outlook 2000 to Outlook 2002, some patched, some not. While some messages can't be deleted or moved, other messages in the same inbox/client can be moved or deleted or whatever w/o any problem. These messages can be Shift-Deleted without any problem and they can be deleted in OWA. If the user "Forwards" that same problematic message to himself/herself, then the newly fowarded message does NOT exhibit the same problem as the original message - it is deletable and movable. Well, I've been able to get away with telling the users to just use shift-delete till now. now, a C-level user is having the same problem and want to know "WHY", as in a documentation or explanation from an authoritative source. My interpretation of this is just to see that the problem is "not on our side". Does anyone know where such documentation or explanation can be found. I know I can call PSS, but I thought I'd ask the Gurus in the field first. Thanks for all contributions. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
