Thanks Andy,

Stopped the Exchange Info Store and Exchange Event Service, installed patch
(1 minute) restarted and back up and running.  Painless.  Looks like there
is an un-install on this one as well, just in case.

-----Original Message-----
From: Fyodorov, Andrey FTL [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 13, 2004 12:13 PM
To: Exchange Discussions
Subject: RE: Exchange Information Store just stops unexpectedly

http://support.microsoft.com/?kbid=829418

http://www.microsoft.com/downloads/details.aspx?FamilyId=9EA49782-26B4-470E-
950C-3CDCFDC27211&displaylang=en

-----Original Message-----
From: Pfefferkorn, Pete (pfeffepe) [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 13, 2004 12:05 PM
To: Exchange Discussions
Subject: RE: Exchange Information Store just stops unexpectedly


Yes we do.  Do you have any additional information on that?

-----Original Message-----
From: Fyodorov, Andrey FTL [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 13, 2004 11:57 AM
To: Exchange Discussions
Subject: RE: Exchange Information Store just stops unexpectedly

Do you have Outlook 2003 clients? I think there is an issue with those, they
can cause Exchange 5.5 SP4 information store to halt.

-----Original Message-----
From: Pfefferkorn, Pete (pfeffepe) [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 13, 2004 11:55 AM
To: Exchange Discussions
Subject: Exchange Information Store just stops unexpectedly


Exchange 5.5 SP4

Well we have a problem on two servers now where the Information Store just
stops for no reason.  Event log only has a 1005 stating a Unexpected error
0xc0040000 Network problems are preventing connection to the Microsoft
Exchange Computers the Exchange Server Information Store ID.  And 7031
stating the Exchange Info Store terminated unexpectedly

The store.exe version we are running is 5.5.2653.23 and I have a feeling
that we are running into a hotfix issue.  I've already contacted Microsoft
and they want me to perform a isienteg on the database but since it has
occurred on two systems now I think it is something else.  I have a Dr.
Watson log file and a User Dump file which I have already uploaded to
Microsoft from the first system.

Anyone run into this problem before?  I'm running ScanMail ESE version and I
also run McAfee on file scanning but exclude all the Exchange directories
for file level scanning.


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