Thanks for the tip. I think we could create a "blackberry" group of users on
our domain (nt4) and then test to see if they are in that group in the login
script to determine whether to launch the desktop manager or not.  

Tom 

-----Original Message-----
From: Durkee, Peter [mailto:[EMAIL PROTECTED] 
Sent: Thursday, March 25, 2004 7:52 PM
To: Exchange Discussions
Subject: RE: Blackberry Desktop Manager causes Outlook 2k to start in offl
ine mode

We take the Desktop Manager out of the Startup folder and instead launch it
from our logon script, so it doesn't start when people are out of the
office. 

-Peter


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Alverson,
Tom
Sent: Thursday, 25 March, 2004 11:51
To: Exchange Discussions
Subject: Blackberry Desktop Manager causes Outlook 2k to start in offline
mode


 We have a few users with laptops and blackberries who like to dial in.  We
have a special dial in modem bank that can access the RPC ports of our
Exchange 5.5 server.  If they have the Blackberry desktop manager loading at
startup, it tries to connect to the exchange server and decides that it is
offline.  When they dial in to this connection and then launch Outlook, the
mapi spooler is already loaded (by the blackberry desktop manager) and has
already decided that the computer is offline.  

Right now we have to tell them to quit the Blackberry desktop manager, then
dial in, then launch Outlook.  If they need to cradle the Blackberry, then
they must manually launch the desktop manager.  Since they use the laptops
direct connected to our LAN 95% of the time, it is good to have the desktop
manager in the startup group.

Is there a better way to handle this?

Tom

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