1.  This should be based on business need.  I strongly recommend that a
reasonably large quota be assigned to everyone and departments charged a
nominal charge to their budgets for increases.  The incremental cost of the
extra disk space and tape equipment is a reasonable charge.  It just has to
be enough for a manager to take notice and decide that there is business
value in the extra quota.  E-mail administrators should never be in the
business of trying to determine what is justified for their users.

2.  It depends on your business needs.  Some businesses must archive before
the message is delivered to conform to regulatory requirements.  This is a
decision your management must make based on the cost of the archiving
subsystem. 

3.  You can't block attachments in Exchange.  You can only block on total
message size.  Again, this is a decision that must be made based on the
business needs of your company.  For example, I once worked for a firm which
routinely used e-mail to transmit images of silicon etch test requirements.
Messages of 10MB were common, and larger ones not infrequent.  We had no
message size limits because of the business requirements.

4.  Have management make the decisions based on their requirements and the
costs of providing service and have them transmit the bad news, if any.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Henry,
Christopher M.
Sent: Thursday, May 20, 2004 4:51 AM
To: Exchange Discussions
Subject: Quotas

I need a little advice here. For the first time in my company's history I am
about to implement a quota on the exchange server and also begin filtering
large attachments. Within my organization email is used for
*everything* (I do mean everything.) The largest mailbox on the server is a
little over a gigabyte, the average size is about 300megs. Don't shoot me
this was the policy of the last manager, I am just trying clean things up
and get everything in an orderly manner. I guess my questions would be:

1. Are there any specific guidelines you recommend I follow to assign quotas
to different levels of management.
2. How long should the typical user keep email before it is auto archived?
3. I was considering blocking attachment over 5megs, is there a guide to
this also or is whatever floats your boat?
4. How will I stop my users from attempting to kill me when this is in
place?


Chris H.

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