All of the reported messages are definitely reporting the short name of our
Exchange server.  There are two local GCs on the same subnet with the
Exchange server that appear to be functioning well.

The really weird thing is that I'm on the same subnet with the server and
rarely see the dialogs.  I have 4 subnets in this building (all vlans on a
Cisco 4006 catalyst) all are part of the same AD site.  The servers are on
one subnet (with the IS Network Admins on the same vlan) and the users are
on the other three.  I can login to my Citrix server (also on the same
subnet) and see the dialogs, but my local client never reports them (I have
verified that they aren't turned off on this client).

I can only assume that I have been lucky and didn't create an RPC request in
the affected time frame, but have no way to verify that.

Bob 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David,
Andy
Sent: Tuesday, September 14, 2004 1:51 PM
To: Exchange Discussions
Subject: RE: Outlook "Waiting for Exchange..." dialogs

Another item of note: 
If the server name in the dialog box is in FQDN format, then Outlook is
waiting on the directory service. If the short name of the server is listed,
its waiting on a mailbox or public folder server.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
B. Smith
Sent: Tuesday, September 14, 2004 2:49 PM
To: Exchange Discussions
Subject: RE: Outlook "Waiting for Exchange..." dialogs

An excellent article about the RPC Canceller dialog:

http://blogs.msdn.com/jasonjoh/archive/2004/08/09/211279.aspx 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John
Matteson
Sent: Tuesday, September 14, 2004 2:38 PM
To: Exchange Discussions
Subject: RE: Outlook "Waiting for Exchange..." dialogs

That flag has been the cause of more headaches that carter has little pills.

The flag will set if the response to a client query takes more than about
half a second. The timing is changeable via a registry entry, and can be
disabled as well. Check the Microsoft KB for the article that describes the
change in detail.

Please let your users know that the flag is telling them that Exchange is
processing their request and will take a second or three to return the
results. They should be happy that the flag is there, as that tells them
they really are talking to the server.

You will also get the flag if you do a search against your mailbox or
against a public folder, even if you have Full Text Indices built on the
message databases.


John Matteson
Geac Global IT group
(404) 239 - 2981
Atlanta, Georgia, USA. 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Reasoner,
Bob (PHES)
Sent: Tuesday, September 14, 2004 2:09 PM
To: Exchange Discussions
Subject: Outlook "Waiting for Exchange..." dialogs

For the last 3 weeks or so all of my clients (ranging through Outlook 2000,
XP, and 2003) have started noticing frequent dialog boxes indicating that
their client is waiting for the exchange server, synchronizing with the
exchange server, or just in general unable to communicate with the exchange
server.

I can't find any problems with the network itself.  

The Exchange server is a Dell 2650 Dual processor 2.0 GHz Xeon, Ample space
available on boot, log, and store drives, 1Gb RAM.  The server is in a Mixed
Mode 5.5 admin group and we use Trend AV for Exchange.  This server services
approximately 500 mailboxes and has 1 Mail store (approx
17 GB, Exchange 2K
SP4 Enterprise) 1 public store les than 5 GB. The OS is Win2K SP4 with all
hotfixes applied to OS and Exchange.  There is a single 5.5 server in the
Admin group as well but it doesn't host any mailboxes.

This site has connectors to our parent organization, but all the mailboxes
are servicing accounts within our local AD subdomain of the Parent forest.
We don't have any errors showing up in event viewer, and the only warnings
are related to incoming replication of public folder data from our parent's
Exchange 5.5 server.

Anyone have any tried and true techniques for troubleshooting this type of
problem?  I have tried changing the ExchangeProvider/RPC_Binding_Order
registry Key on some of the clients to "ncalrpc,ncacn_ip_tcp" or reversing
those entries to no avail.
 
________________________________

Bob Reasoner
Harris County Public Health & Environmental Services



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