> Hi! > > > I have been using Trend Micro for the past three years with no issues and it > is currently the top Anti-Virus product on the market.
I use trend and the software is good...but I hardly call it the best if you count their support model. I regularly get emails from my TAM and their support staff through their PSP customer communication email system that sends out unreplyable emails (if you reply to them they go to the bit bucket on Trend's side without telling anyone). In order to reply to an email that tech support or my TAM sends me I have to copy and paste the original email into a new one. Love the software...but the support is in need of some serious help (yes I have told them how I feel many times and I am a premier customer). > I have it installed > on all of our Servers, desktops, laptops, and Email. If you are using TrendMicro's engine and patterns on your servers, desktops, laptops, and for scanning email, what happens if something comes out that McAfee, Norton, or Sophos have patterns for but Trend does not? Using different engines\patterns to add different levels of protection to your infrastructure is generally safer then using just one vendor for everything (I know from experience as I used to run the mail system for one of the above named AV vendors and of course we could only run our own products). I am a Trend customer today (in addition to 2 other AV vendors) and I can tell you that there have been a number of times where Trend is not the first to catch something and McAfee (desktop) has saved our arse. Having multiple vendors protecting your mail system (at least 2) will go a long way to preventing that ever annoying virus outbreak that might just be preventable with a little proactive planning. My 2 cents. > > Regards, > > Calvin Street > System Administrator > Crane Supply > 615 Dixon Road > Toronto, On M9W 1H9 > Tel: 416-244-5351 Ext.334 > Fax: 416-240-8755 > email: [EMAIL PROTECTED] > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Monday, September 27, 2004 3:21 PM > To: Exchange Discussions > Subject: RE: McAfee Enterprise Version 8.0i problem with Outlook 2000 > > > So what are you guys' recommendation on Anti-Virus? Just curious because > my new employer is running CA InoculateIT and I have convinced them to buy > McAfee. I just got the box today and have downloaded the latest versions > of the products. I am very familiar with McAfee and have no regrets using > it. I am not familiar with the new stuff but I like what I read about the > new features... again, what I "read" as I have not implemented it yet. At > my former employer who was considering CA but was running McAfee... we > tested McAfee vs. CA and even had some CA Reps visit on-site yet their > product at times didn't even detect EICAR. > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang > =english > To unsubscribe send a blank email to > %%email.unsub%% > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
