What you're seeing is a typical problem when you migrate mailboxes across
organizations.  Users reply to e-mails sent to them before the migration,
and the reply is looking for an X.500 address for an object in the old
organization.  What is required is that old X.500 address be added to the
contact in the new organization so that Exchange knows about it.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Larry
Wahlers
Sent: Thursday, December 09, 2004 8:37 AM
To: Exchange Discussions
Subject: RE: Mailbox permissions problems

Well, I have managed to get email working to the help desk account again,
but I'm not sure it was the right way. I had to add an X500 address on both
the AD user record and also on the Exchange 5.5 record. The weird part is,
whenever I create a new user, the X500 account gets added automatically. I
had to add this one manually. But then, maybe I didn't wait long enough. Or
maybe in the process of deleting and re-adding the mailbox, AD got confused.

As Chris said:
> Oi. Deleting mailboxes to fix issues can really be a pain.. I try not 
> to do that whenever possible for obvious reasons.

Yeah. The problem originated a month or so ago when I mistakenly deleted the
mailbox on the Exchange 5.5 server after I moved it to E2K3. Then, I
reconnected it in E2K3, and we had these failures from HEAT sending using
MAPI. Adding the X500 addresses a couple of weeks ago resulted in my still
getting failure reports from HEAT, but the messages were actually
successfully sent. Today, I thought deleting the mailbox, re-adding it,
would synch everything up again. But, I suppose I should have just waited
until off-hours, deleted the mailbox, waited a few hours, and then added it
back again.

I'm learning the hard way that changes to AD need time, apparently.

Thanks for all your help, Chris and Ed.

====================================
Larry Wahlers, Systems Specialist
Concordia Technologies
The Lutheran Church - Missouri Synod 

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