I agree. Using the simulator looks like it would work, but it's more time to set up. I borrowed a Pocket PC from a coworker, so I'll use that. People are using OWA with no problems, so it has to be something specific to activesync. The error that comes up is INTERNET_7, so it looks like it might be a DNS error. As to why OWA would work with the same address, I have no idea.
Thanks, Erick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Monday, March 14, 2005 1:34 PM To: Exchange Discussions Subject: RE: Testing ActiveSync You really need a device to test the problem. 1) active sync logs are on the server search for ex*.log under %systemroot% 2) if you can OWA to the server via the internet (either via HTTP or HTTPS) then your good to go 3) you need the error on the device. You need to turn loggin onto verbose (activesync/tools/server/options) and get a log file to look at. 4) Termporarily allow direct http rather than https, untick the option to use https and check it works -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Erick Thompson Sent: Tuesday, 15 March 2005 9:53 a.m. To: Exchange Discussions Subject: RE: Testing ActiveSync That is the problem that we're having as well. When my users were here, I got the phones up and running, but in the field, no dice. Cingular hasn't been any help, even though I have a feeling that the problem (or some of it) is within their network. How did you set up your phone for VPN? I wasn't even aware that was an option. Thanks, Erick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Charlie Kaiser Sent: Monday, March 14, 2005 12:43 PM To: Exchange Discussions Subject: RE: Testing ActiveSync I've got one, but the tech support from Cingular/Motorola has been some of the worst I've ever seen. It took close to a month to get the ActiveSync working, but I'm going through a VPN to my exchange server rather than putting exchange out on the internet. I do like the phone, but I would not recommend to management that we buy them or use Cingular's service at this point. They never did figure out the issue; I extrapolated it from looking at a few hundred posts related to the issue... Cingular really needs to fix their tech support... ********************** Charlie Kaiser MCSE, CCNA Systems Engineer Essex Credit / Brickwalk 510 595 5083 ********************** > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Erick Thompson > Sent: Monday, March 14, 2005 12:33 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > Amen to that! I would like one of those MPx220 phones. They are pretty > slick... > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Larry Wahlers > Sent: Monday, March 14, 2005 12:05 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > We've been testing it, and it seems to work just fine. I have a > Motorola MPx220 phone, Cingular service. > > But, as you say below, if you don't have an ActiveSync-supported > device, I don't know how you can troubleshoot! Maybe it's time your > bosses buy you a new Windows Mobile 2003 Second Edition-powered device > so you can actually support these people! > > -- > Larry Wahlers > Concordia Technologies > The Lutheran Church - Missouri Synod > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Erick Thompson > > Sent: Monday, March 14, 2005 2:01 PM > > To: Exchange Discussions > > Subject: Testing ActiveSync > > > > My users are not able to sync their handhelds using ActiveSync, but > > as I don't have a handheld device, it's hard to test. Does > anyone know of a > > way to test ActiveSync with a mobile device? > > > > Thanks, > > Erick > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > > To subscribe: > http://e-newsletters.internet.com/discussionlists.html/ > > To unsubscribe send a blank email to > > [EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > To unsubscribe via postal mail, please contact us at: > > Jupitermedia Corp. > > Attn: Discussion List Management > > 475 Park Avenue South > > New York, NY 10016 > > > > Please include the email address which you have been contacted with. > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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