OK; this might skip a couple of steps, but I think it's close. Like I said; it took a lot to get it working. First, I had to change the rate plan that was being used. Cingular's normal service provides data connections, but only over a subset of ports for WAP browser connections. In order to access my VPN ports, I had to add on the "data access" plan. 1st level support didn't even know about it. I was on about call #10 to support and got PO'd at the level one support rep who basically said "I know everything there is to know about our cell phone service, and we can't do that". I told her I wanted to speak to a supervisor, which set off a big argument. Long story short, the supervisor knew exactly what I needed and signed me up right then. It's like an extra $70 a month or something. She also referred me to a developer site at cingular (http://alliance.cingularinteractive.com/dev/cda/home), where I found a doc she told me about. It's http://alliance.cingularinteractive.com/dev/cda/files/download/Device%20 and%20Software%20Settings.pdf. That provided me with the correct plan and settings to be able to connect via a VPN connection. Setting up the VPN connection: Start, settings, more, data connections, menu, edit connections, vpn connections. Connects from the internet, to work. Set up as you would a normal VPN connection. Edit your GPRS connections as per the doc. This is where you need to fool around a bit. I set up a second connection using the information in the document, and kept one pointing to the normal WAP internet, otherwise I couldn't browse other WAP sites. In a nutshell, one GPRS connection for internet, one for VPN and WAP. My data connections ended up being Internet connection:auto;Work Connection:Second GPRS; WAP Connection:Second GPRS; Secure WAP Connection:auto. Not intuitive. I found that once I could get to my company intranet, I could then configure the active sync and get to my mail server. You will also need to set up work URL exceptions for your domain under data connections. In theory, when the phone tries to connect to either a single-hostname server or a FQDN that's on the exception list, it will go through the VPN connection. By monitoring my firewall logs, I could tell when the connection was finally being made. This was a significant amount of work. I am considering downloading the SDK and working with the simulator to see if I can fully document the process. IF I can do that, I'll probably try to sell it to Cingular. :-) IF not, I'll register cingularsucks.com and post it there... Lemme know if you get stuck on a step and I'll try to help. I never did get OMA working. I can't connect to it with a browser; same error someone else had posted about. Since I'm the only one using it, I haven't burned too many cycles yet. I'll probably call PSS at some point and see if we can fix it, but since I can make a secure connection via my VPN, I don't see much point in opening OMA.
********************** Charlie Kaiser MCSE, CCNA Systems Engineer Essex Credit / Brickwalk 510 595 5083 ********************** > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > Behalf Of Erick Thompson > Sent: Monday, March 14, 2005 12:53 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > That is the problem that we're having as well. When my users > were here, > I got the phones up and running, but in the field, no dice. Cingular > hasn't been any help, even though I have a feeling that the > problem (or > some of it) is within their network. > > How did you set up your phone for VPN? I wasn't even aware that was an > option. > > Thanks, > Erick > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Charlie Kaiser > Sent: Monday, March 14, 2005 12:43 PM > To: Exchange Discussions > Subject: RE: Testing ActiveSync > > I've got one, but the tech support from Cingular/Motorola has > been some > of the worst I've ever seen. It took close to a month to get the > ActiveSync working, but I'm going through a VPN to my exchange server > rather than putting exchange out on the internet. I do like the phone, > but I would not recommend to management that we buy them or use > Cingular's service at this point. They never did figure out > the issue; I > extrapolated it from looking at a few hundred posts related to the > issue... > Cingular really needs to fix their tech support... > > > ********************** > Charlie Kaiser > MCSE, CCNA > Systems Engineer > Essex Credit / Brickwalk > 510 595 5083 > ********************** > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Erick Thompson > > Sent: Monday, March 14, 2005 12:33 PM > > To: Exchange Discussions > > Subject: RE: Testing ActiveSync > > > > Amen to that! I would like one of those MPx220 phones. They > are pretty > > > slick... > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Larry Wahlers > > Sent: Monday, March 14, 2005 12:05 PM > > To: Exchange Discussions > > Subject: RE: Testing ActiveSync > > > > We've been testing it, and it seems to work just fine. I have a > > Motorola MPx220 phone, Cingular service. > > > > But, as you say below, if you don't have an ActiveSync-supported > > device, I don't know how you can troubleshoot! Maybe it's time your > > bosses buy you a new Windows Mobile 2003 Second > Edition-powered device > > > so you can actually support these people! > > > > -- > > Larry Wahlers > > Concordia Technologies > > The Lutheran Church - Missouri Synod > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On > Behalf Of > > > Erick Thompson > > > Sent: Monday, March 14, 2005 2:01 PM > > > To: Exchange Discussions > > > Subject: Testing ActiveSync > > > > > > My users are not able to sync their handhelds using > ActiveSync, but > > > as I don't have a handheld device, it's hard to test. Does > > anyone know of a > > > way to test ActiveSync with a mobile device? > > > > > > Thanks, > > > Erick > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > > > To subscribe: > > http://e-newsletters.internet.com/discussionlists.html/ > > > To unsubscribe send a blank email to > > > [EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > To unsubscribe via postal mail, please contact us at: > > > Jupitermedia Corp. > > > Attn: Discussion List Management > > > 475 Park Avenue South > > > New York, NY 10016 > > > > > > Please include the email address which you have been > contacted with. > > > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > > To subscribe: > http://e-newsletters.internet.com/discussionlists.html/ > > To unsubscribe send a blank email to > > [EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > To unsubscribe via postal mail, please contact us at: > > Jupitermedia Corp. > > Attn: Discussion List Management > > 475 Park Avenue South > > New York, NY 10016 > > > > Please include the email address which you have been contacted with. > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > > To subscribe: > http://e-newsletters.internet.com/discussionlists.html/ > > To unsubscribe send a blank email to > > [EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > To unsubscribe via postal mail, please contact us at: > > Jupitermedia Corp. > > Attn: Discussion List Management > > 475 Park Avenue South > > New York, NY 10016 > > > > Please include the email address which you have been contacted with. > > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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