We had this problem recently. The client could send internally but not externally. We had the client, using outlook express, log into the smtp server to send e-mail.
You could also allow them to relay and see if that works. All for nought if the local Mexican ISP is blocking smtp traffic out of their network. Good Luck -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jean-Paul Natola Sent: Wednesday, June 07, 2006 9:44 AM To: Exchange Discussions Subject: Spam:Relay error We have ONE user who resides in Mexico, and uses prodigy as her ISP When using our own SMTP she can send ONLY to in internal users, if she tries to send to, lets say a hotmail address she gets cannot relay. When using her ISP's SMTP she is unable to send to us fcimail.org Now here's the million dollar question, this is NOT consistent , she told me that there have been times when she has been able to send to us, using prodigy's SMTP. I don't think that it would be on my end, as we have other users all over the world that have no issues, could this be account related? Exchange 2003 Outlook 2002 (XP) Outlook express Jean-Paul Natola Network Administrator Information Technology Family Care International 588 Broadway Suite 503 New York, NY 10012 Phone:212-941-5300 xt 36 Fax: 212-941-5563 Mailto: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
