Are your DNS settings on this new server same as the old server? It is
saying that the LDAP searach failed. It makes me think that maybe it is
not finding the GC correctly. Or maybe port 389 is closed somewhere?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Pat
Richard
Sent: Monday, June 26, 2006 10:58 PM
To: Exchange Discussions
Subject: error c10308a2 when attempting to add/edit SMTP addresses from
DC

Hopefully, this will make sense. We've been having an issue for quite a
while that I was hoping would go away when I added another box for
migration. I'm replacing an Exchange server with a new box. 
 
If I log onto a DC and try to edit or add an SMTP address to an AD
account I get the following:
==================================================================
Microsoft Active Directory - Exchange Extension
An Exchange Server could not be found in the domain.
Check if the Microsoft System Attendant service is running on the
Exchange Server.
 
ID no: c10308a2
Microsoft Active Directory - Exchange Extension
==================================================================

I can remove SMTP addresses without a problem.
I cannot add SMTP addresses.
I cannot edit SMTP addresses.
 
If I log onto the "old" box, which is also a DC/GC, I can perform the
tasks without problem. But this box is going away as soon as I resolve
this. I noticed a bunch of event 2061 entries on the "old" box as well:
 
==================================================================
Process MAD.EXE (PID=2300). An LDAP search call failed -
Server=kcc_mail.mydomain.org Error code=80040957. Base DN=,
Filter=(legacyExchangeDN=), Scope=2. 
==================================================================
 
I've looked at 
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exch
ange&ProdVer=6.5.0000.0&EvtID=2061&EvtSrc=MSExchangeDSAccess&LCID=1033
<http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exc
hange&ProdVer=6.5.0000.0&EvtID=2061&EvtSrc=MSExchangeDSAccess&LCID=1033>

and the Directory Services tab for both servers looks fine. They both
list the GCs and DCs. Some online resources say it could be
LegacyExchangeDN, but it appears fine for both servers. I'll add that
there are NO errors on the new server.
 
I've looked at http://support.microsoft.com/?kbid=905809. The accounts
I'm using are Domain Admins/Enterprise Admins, with FULL EXCHANGE
ADMINISTRATOR delegated rights. I don't see any trace of the hardening
templates. So, I'm not sure the listed cause is really what I'm
experiencing.
 
I was hoping that by going through the rest of the migration would cause
this to go away, but that hasn't been the case. I've gone through 822931
with no other issues, and functionality is otherwise fine.
 
environment
Two Exchange servers running Exchange 2003 Enterprise SP2 w/ all updates
"old" server is Windows 2000 Server SP4 and is a DC/GC with 1GB RAM
"new" server is Windows Server 2003 Standard R2 and is a member server
with 4GB RAM
 
As soon as I can do normal Exchange tasks from the DC, I can finish
removing the "old" server. But, since it's the only way I can add/edit
SMTP addresses, I can't yank it out just yet.
 
Any help would be greatly appreciated. This client is a church, and I'd
hate for them to have to pony up for a PSS call.

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