Thanks for all the suggestions. I will look up the MS article and attempt all the suggestions.
Once again thanks for your time. DL -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Thursday, August 24, 2006 4:29 PM To: Exchange Discussions Subject: RE: e-mails that go away Get him to check via OWA, there may be a problem with the outlook client , so using another client (OWA) helps you to idenify the problem. Additionally of you are using Outlook Cached mode there may be a delay?? We don't use cahced mode so have never seen such a problem. One thing I have seen is the message arrives in the inbox, but is not "shown" in the inbox window. Getting the user to hit ctrl-home takes it to the most recent record (assuming sorted in time order, descending) and vola! There is the email! The best suggestion so far is to give yourself rights to the mailbox so you can see what is in there (as has already been suggested) in giving yourself these rights it may take a couple of hours before you can gain access (typicl exchange "feature") -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruess, Don Sent: Friday, 25 August 2006 08:28 To: Exchange Discussions Subject: RE: e-mails that go away Since I do not have their passwords to log into their box is there another way I can check it. I really would rather not be calling a branch manager a liar or doubt him to his face. It may not be the best job going but it is the only one I have at this time. DL -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kennedy, Jim Sent: Thursday, August 24, 2006 3:15 PM To: Exchange Discussions Subject: RE: e-mails that go away One quick easy thing to check to narrow it down...are you running OWA? Log into their boxes and see if they show up there. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:bounce- > [EMAIL PROTECTED] On Behalf Of Don Bruess > Sent: Thursday, August 24, 2006 4:00 PM > To: Exchange Discussions > Subject: e-mails that go away > > Hi All, > > We have a small Exchange group and I am having a problem with e-mails > being sent from within the company and delivered within the company. I > sent a test e-mail to our outter office which is on our exchange > server. They check it by VPN and it never arrives. The message log > shows it arrived and the time but the other end keeps telling me they > are not getting it. I had them check the number of e-mails to display > to be sure it was not hidden and look in the junk mail. They do get e- > mails from others in the office but just not all from all. I am not a > full time Exchange Admin so any help would be great. > > Thanks, > DL _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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