Antivirus?...when I had set up my lab for exchange I configured the
antivirus wrong and all my messages in the pF store were deleted. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rorke,
David
Sent: Tuesday, October 31, 2006 3:47 AM
To: Exchange Discussions
Subject: Public Folder messages vanished

We've had something very strange happen to most of our public folders on out
Exch2003 SP2 server.

We've been dealing with Microsoft on this for the last several days but so
far they're just shrugging their shoulders and going 'I dunno'.  I'm hoping
someone here might know more.

On Monday 23rd Oct several groups of users reported that the public folders
they use were empty (last used on the Friday and all OK then).
We have deleted item retention but that shows nothing to recover even using
pfdavadmin.
Restoring full backups that are made weekly on Saturdays successfully
recovers the public folder store but it is in exactly the same condition as
the live one - most folders are empty but some have all their messages.
Going back through weekly backups I have to go to 16th September to find an
intact backup.  One thing that happened between 16th September and next
weekly backup on the 23rd was the server froze up and had to be forcibly
powered off (no idea why as no logs or errors)

Now the things that are puzzling us and that Microsoft can't explain
are:

Why was everything seemingly perfect up to 20th Oct and suddenly on 23rd Oct
was 80% of the public folder contents gone.
Coupled with that why were backups from the period after 16th September
supposedly completing successfully and restoring successfully missing those
same 80% of content.
Why was content available for users to access and even add to (content
placed in those folders after 16th September also vanished) for 5 weeks.
Deleted item recovery shows nothing to recover so it appears the contents
have vanished rather than been deleted

I'd like to find a way to get the data back but that appears unlike as it
has seeming vanished from 5 weeks worth of backups before vanishing off the
live store.

Anyone heard of anything like this?

Thanks
David

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