Have you got a date set for age of emails? We set this on some so that the emails are removed after a month
Helen Best IT Services -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rorke, David Sent: Tuesday, 31 October 2006 16:23 To: Exchange Discussions Subject: RE: Public Folder messages vanished No anti-virus running on the mail server and no user has access to all the areas where content has disappeared to have manually deleted it. The most confusing thing is the 4-5 weeks where the backups were missing that data but it was still available in the live store. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Sent: 31 October 2006 16:09 To: Exchange Discussions Subject: RE: Public Folder messages vanished Antivirus?...when I had set up my lab for exchange I configured the antivirus wrong and all my messages in the pF store were deleted. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rorke, David Sent: Tuesday, October 31, 2006 3:47 AM To: Exchange Discussions Subject: Public Folder messages vanished We've had something very strange happen to most of our public folders on out Exch2003 SP2 server. We've been dealing with Microsoft on this for the last several days but so far they're just shrugging their shoulders and going 'I dunno'. I'm hoping someone here might know more. On Monday 23rd Oct several groups of users reported that the public folders they use were empty (last used on the Friday and all OK then). We have deleted item retention but that shows nothing to recover even using pfdavadmin. Restoring full backups that are made weekly on Saturdays successfully recovers the public folder store but it is in exactly the same condition as the live one - most folders are empty but some have all their messages. Going back through weekly backups I have to go to 16th September to find an intact backup. One thing that happened between 16th September and next weekly backup on the 23rd was the server froze up and had to be forcibly powered off (no idea why as no logs or errors) Now the things that are puzzling us and that Microsoft can't explain are: Why was everything seemingly perfect up to 20th Oct and suddenly on 23rd Oct was 80% of the public folder contents gone. Coupled with that why were backups from the period after 16th September supposedly completing successfully and restoring successfully missing those same 80% of content. Why was content available for users to access and even add to (content placed in those folders after 16th September also vanished) for 5 weeks. Deleted item recovery shows nothing to recover so it appears the contents have vanished rather than been deleted I'd like to find a way to get the data back but that appears unlike as it has seeming vanished from 5 weeks worth of backups before vanishing off the live store. Anyone heard of anything like this? Thanks David _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
