Is the account in question visible in the GAL? Do you use restricted address book views? Can she add any other account (not access, but at least resolve).
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:bounce- > [EMAIL PROTECTED] On Behalf Of Jean-Paul Natola > Posted At: Thursday, January 11, 2007 10:25 AM > Posted To: swynk > Conversation: The Name could not be resolved > Subject: The Name could not be resolved > > Hi everyone, > > I have a user (when working from home) she suddenly cannot open the > second > mailbox- > Its our jobs@ mailbox- > > I had her remove the mailbox from the advanced tab in outlook- and then > try > to re-add it , but upon clicking ok she now gets > The Name could not be resolved. The action could not be completed. > > She said the only thing she has done was to install windows updates > (which > put her on i.e 7) her regular mailbox works fine- > > Outlook 2003-connected via rpc over http > Xp pro sp2 > Exchange 2003 > > Anyone come across this? > > TIA > > > > > > > > > Jean-Paul Natola > Network Administrator > Information Technology > Family Care International > 588 Broadway Suite 503 > New York, NY 10012 > Phone:212-941-5300 xt 36 > Fax: 212-941-5563 > Mailto: [EMAIL PROTECTED] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to [EMAIL PROTECTED] > dl.sparklist.com > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
