The account is fine- I can add it myself to my outlook- and it DOES work on
her outlook here in the office-

Its just her home pc its failing on since she ran windowsupdate-


Sent: Thursday, January 11, 2007 11:38 AM
To: Exchange Discussions
Subject: RE: The Name could not be resolved

Is the account in question visible in the GAL? Do you use restricted
address book views? Can she add any other account (not access, but at
least resolve). 

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:bounce-
> [EMAIL PROTECTED] On Behalf Of Jean-Paul Natola
> Posted At: Thursday, January 11, 2007 10:25 AM
> Posted To: swynk
> Conversation: The Name could not be resolved
> Subject: The Name could not be resolved
> 
> Hi everyone,
> 
> I have a user (when working from home) she suddenly cannot open the
> second
> mailbox-
> Its our jobs@  mailbox-
> 
> I had her remove the mailbox from the advanced tab in outlook- and
then
> try
> to re-add it , but upon clicking ok she now gets
> The Name could not be resolved. The action could not be completed.
> 
> She said the only thing she has done was to install windows updates
> (which
> put her on i.e 7) her regular mailbox works fine-
> 
> Outlook 2003-connected via rpc over http
> Xp pro sp2
> Exchange 2003
> 
> Anyone come across this?
> 
> TIA
> 
> 
> 
> 
> 
> 
> 
> 
> Jean-Paul Natola
> Network Administrator
> Information Technology
> Family Care International
> 588 Broadway Suite 503
> New York, NY 10012
> Phone:212-941-5300 xt 36
> Fax:  212-941-5563
> Mailto: [EMAIL PROTECTED]
> 
> 
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