Have you determined what specifically is causing the message to be flagged as spam? Are you seeing the "*This message was marked as spam using the Outlook Junk E-mail filter*." infobar?
-- Espi On Tue, Aug 6, 2013 at 6:29 PM, Aakash Shah <[email protected]> wrote: > *Background* > > We have a separate email mail server that sends out broadcast emails to > the entire company (it is not part of the Exchange). These emails all come > from the same email address, but have different Display Names associated > with the emails depending on who sends the broadcast emails. **** > > ** ** > > *Problem* > > We have come across some situations where some users have accidentally > selected “Mark As Junk” on these emails, and these subsequent emails are > rejected by the user’s mailbox in the future, i.e. the user never sees any > more emails from that sender in their mailbox (it is not in their Junk > Email folder either). If we remove this email address from their Blocked > Senders list, then the emails continue to come through into the user’s > mailbox as expected. **** > > ** ** > > *Question* > > Is there a way to define a list of email addresses that are whitelisted > regardless of whether that email is in the user’s Blocked Senders list?*** > * > > ** ** > > Thanks!**** > > ** ** > > -Aakash Shah**** > > ** ** >
